NGOZI PEACE OKAFOR
Remote
Summary
Skilled writing professional with focus on delivering impactful content. Adept at team collaboration, ensuring reliable and flexible support in dynamic environments. Proficient in crafting compelling narratives, conducting thorough research, and maintaining high standards of accuracy and clarity. Known for strong communication skills and results-driven approach.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Content Strategist
BULLRING FINANCE
01.2025 - Current
- Write Blog and user guides to help businesses use and integrate bullring widget in their ecommerce website
- Develop overall content strategy that improved the brand social media presence by 200%
- Developed SEO-optimized content, contributing to a 25% increase in organic traffic
Technical Writer
TXFUSION
06.2024 - Current
- Developed and updated API documentation and integration guides for complex cross-border payment systems, improving developer satisfaction by 25%
- Collaborated closely with engineers and product teams to ensure accurate and accessible documentation for new features and system updates
- Reduced support queries by 15% through clear and comprehensive technical tutorials and user guides
- Automated content deployment with Jenkins and GitHub Actions, reducing manual effort and enhancing operational efficiency
Founder (Remote)
PROWESS DIGITAL SOLUTION
07.2023 - Current
- Founded and manage a content creation agency specializing in technical writing, content strategy, and digital marketing for fintech and emerging market clients
- Led the creation of user-friendly documentation, improving SEO and organic traffic for client websites by 20%
- Produced a wide range of content, including API documentation, user guides, and eBooks, helping clients achieve content goals
- Train over 200 businesses and individuals to achieve sustainability in the digital landscape
Senior Technical Writer
WRITETECH HUB
07.2022 - 02.2025
- Managed a technical writing team and led documentation projects across fintech, blockchain, and DevOps
- Optimized documentation workflows, reducing turnaround time by 20%
- Led eBook publications and content localization efforts, ensuring content accessibility to global audiences
Crypto Content Writer
CWALLET
03.2023 - 07.2024
- Created blog posts, newsletters, and technical guides that improved user engagement by 50% and increased social media interaction by 20%
- Developed SEO-optimized content, contributing to a 10% increase in organic traffic for Cwallet’s products (CCPayment and Giveaway.com)
- Worked cross-functionally with marketing, product, and social media teams to ensure cohesive messaging across all platforms
Technical Content Writer
HAWKISH GROUP
04.2024 - 06.2024
- Created business and technical documentation for client-facing services, including business plans, system manuals, and marketing content
- Developed tailored content strategies that boosted client engagement by 15%, enhancing product visibility and user onboarding
- Consistently met tight deadlines in a fast-paced environment, delivering high-quality content that adhered to brand guidelines and client expectations
Open Source Contributor (Contract)
JENKINS
03.2022 - 06.2022
- Contributed to Jenkins open-source documentation by updating version control guides and improving the clarity of product documentation
- Streamlined existing content, ensuring consistency and ease of understanding, resulting in improved user feedback
Education
Bachelor of Science - Home Economics
University of Uyo
Uyo, Akwa-Ibom06.2021
Skills
- API Documentation
- User Guides
- System Integration Manuals
- Whitepapers
- SEO
- Audience Analysis
- Community Management
- Copywriting
- Proofreading
- Consistency Audits
- Jira
- Git
- Confluence
- Jenkins
- AWS
- HTML
- CSS
- Problem-solving abilities
- Attention to detail
- Customer service
- Teamwork and collaboration
- Multitasking Abilities
Certification
- Developer Relations (DXMentorship)
- Attention to Detail (TestDome)
- Blockchain and Web3 Development (Women in Blockchain Africa)
- Open Source Contribution (She Code Africa)
Timeline
Content Strategist
BULLRING FINANCE
01.2025 - Current
Technical Writer
TXFUSION
06.2024 - Current
Technical Content Writer
HAWKISH GROUP
04.2024 - 06.2024
Founder (Remote)
PROWESS DIGITAL SOLUTION
07.2023 - Current
Crypto Content Writer
CWALLET
03.2023 - 07.2024
Senior Technical Writer
WRITETECH HUB
07.2022 - 02.2025
Open Source Contributor (Contract)
JENKINS
03.2022 - 06.2022
Bachelor of Science - Home Economics
University of Uyo
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