NGOZI ORJI
JUBILEE
Summary
Proven Lead Generation Specialist with a track record of enhancing customer engagement and satisfaction at Greeny And Trendy Ventures. Leveraged Salesforce proficiency and exceptional relationship-building skills to increase lead generation by over 30%. Excelled in collaborative environments, driving successful marketing strategies and fostering key industry partnerships.
Skilled Lead Generation Specialist bringing 3 years of experience driving client's business development objectives through high-quality lead generation. Adept at researching, identifying and defining target audiences. Results-oriented Lead Generation Specialist offering outstanding communication strengths and success in engaging and qualifying B2B and B2C prospects. Highly productive professional employing effective time management and acute detail orientation to deliver quality leads, contributing substantially to business growth initiatives. Service-oriented Telemarketer with passion for providing excellent customer service. Friendly, personable and always professional under pressure. Known for thriving in fast-paced and busy environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Development Representative
Greeny And Trendy Ventures
01.2023 - 06.2024
- Built and managed accurate sales pipeline to maintain high volume of activity.
- Used data analytics to identify and track sales trends and develop actionable insights.
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
- Won new business by articulating full value of company's capabilities to prospects.
- Crafted persuasive sales pitches to communicate value of company products and services.
- Boosted overall sales revenue by identifying upselling opportunities within existing accounts and suggesting additional products or services of value.
- Developed and maintained positive relationships with key decision-makers and influencers.
- Increased sales leads by implementing targeted outreach strategies and personalized followups.
- Achieved and exceeded monthly and annual sales targets.
- Optimized email campaigns using A/B testing techniques to improve open rates, click-through rates, and lead conversions.
- Streamlined lead management process by utilizing CRM software to track interactions and maintain organized customer information.
- Developed advanced understanding of products and services to react to customer objections, competitive questions, and other FAQs.
- Developed successful strategies for identifying and converting prospective clients to long-term customers.
- Generated detailed reports on sales activity, pipeline progression, and account updates for senior leadership review during weekly meetings.
- Consistently exceeded quarterly quotas through diligent prospecting efforts, strategic account management, and persistence in closing deals.
Cold Caller
MUSHIN MARKETING
01.2022 - 12.2023
- Increased client interest by consistently delivering persuasive cold call scripts tailored to individual prospects.
- Achieved daily call quotas by diligently managing time and prioritizing tasks for maximum efficiency.
- Reduced lead response times through prompt follow-up activities, increasing the likelihood of converting prospects into clients.
- Maintained detailed records of calls, outcomes, and follow-up actions for accurate reporting and analysis purposes.
- Contributed to team sales goals by persistently reaching out to potential clients and setting appointments with qualified leads.
- Maintained compliance with all company policies during outreach efforts, ensuring ethical practices at all times.
- Established credibility during initial contact by presenting a professional image and demonstrating extensive knowledge about company products or services.
- Collaborated with the sales team to refine cold calling strategies, leading to more productive conversations with prospects.
- Stayed up-to-date on industry trends and competitor activities, ensuring well-informed discussions with potential clients.
- Streamlined outreach efforts by utilizing data-driven tools that targeted high-value prospects within specific market segments.
Lead Generation Specialist
RAJESH EXPORT
01.2021 - 12.2022
- Built prospect lists of potential new customers through research and identification of business opportunities.
- Cold called perspective customers to determine product or service needs, ascertain timelines and identify decision-makers.
- Collaborated with sales teams to ensure accurate lead tracking and timely follow-ups, enhancing overall customer experience and satisfaction.
- Increased lead generation by implementing targeted email campaigns and personalized outreach strategies.
- Developed successful social media marketing strategies to generate new leads and expand brand visibility.
- Maintained an up-to-date knowledge of industry best practices and trends, applying relevant findings to the optimization of lead generation processes.
- Entered data into [Software], ensuring accuracy and uniformity.
- Coordinated with graphic designers and content writers to create visually appealing and informative promotional materials that resonated with target audiences.
- Established strong professional relationships with key industry influencers, expanding the reach of promotional efforts exponentially.
- Created engaging content tailored specifically for target audience segments, increasing interest in products and services offered.
- Evaluated performance metrics regularly for ongoing optimization of lead generation tactics, ensuring continued growth and success in the role.
- Leveraged automation tools to maximize productivity while minimizing manual effort involved in managing the pipeline of leads generated.
Education
CERTIFICATE OF COMPLETION - THE ULTIMATE SALE DEVELOPMENT REP. PROGRAM
UDEMY
ONLINE05.2024
CERTIFICATE OF COMPLETION - COLD CALLING
LINKEDIN
ONLINE05.2024
CERTIFICATE OF COMPLETION - SALES FOUNDATION
LINKEDIN
ONLINE05.2024
CERTIFICATE OF COMPLETION - BUSINESS DEVELOPMENT
LINKEDIN
ONLINE05.2024
Bachelor of Arts - Business Administration And Management
MICHEAL OKPARA UNIVERSTY OF AGRICULTURE, UMUDIKE.
UMUDIKE, ABIA STATE, NIGERIAL12.2019
Skills
- Accurate data entry
- Customer Service-Oriented
- Outbound Calling
- Research and reporting
- CRM Management
- Lead nurturing
- Salesforce proficiency
- Cold-calling
- Rapport Building
- Partnership Development
- Competitor Analysis
- Target Audience Identification
- Sales funnel management
- Customer Segmentation
- Retargeting Campaigns
- Mobile marketing
- Direct Mail Campaigns
- Outbound Marketing
- Lead Scoring
- Quality lead generation
- Sales tools and techniques
- Research and reports generation
- HubSpot expertise
- Qualifying and prospecting leads
- Customer Service
- Time Management
- Attention to Detail
- Team Collaboration
- Active Listening
- Decision-Making
- Customer Engagement
- Inbound and outbound calls
- Relationship Building
- Microsoft Office
- Product and service knowledge
- Appointment Scheduling
- Outbound telemarketing
- Complaint resolution
- Scripted calls
- Quality Assurance
- Email Etiquette
- Warm Calling
- Business Prospecting
- Marketing Strategies
- Skilled negotiator
- Persuasive Strategies
- Lead Generation
- Customer Relationship Building
- Lead Qualification
- Objection handling
- Leads Prospecting
- Email outreach
- Strategic Thinking
- CRM Tracking
- Relationship Development
- Sales Forecasting
Certification
- CSP - Certified Sales Professional
- The Ultimate Sales Development Rep, Program.
- creating your Sales processing
- Business Development Foundation
- Soft Skills for Sales professionals
- Sales Negotiation
- cold calling: Overcoming Sales Objections
Section name
A Sales Development Representative program is a training process for sales teams that focuses on generating new business opportunities. the skills required to be a successful sales development representative include research, active listening, assertiveness, creativity, and curiosity. Sales Development Representative play a crucial role in the lead generation process and contribute to the marketing strategy by providing value.
Timeline
Sales Development Representative
Greeny And Trendy Ventures
01.2023 - 06.2024
Cold Caller
MUSHIN MARKETING
01.2022 - 12.2023
Lead Generation Specialist
RAJESH EXPORT
01.2021 - 12.2022
CERTIFICATE OF COMPLETION - THE ULTIMATE SALE DEVELOPMENT REP. PROGRAM
UDEMY
CERTIFICATE OF COMPLETION - COLD CALLING
LINKEDIN
CERTIFICATE OF COMPLETION - SALES FOUNDATION
LINKEDIN
CERTIFICATE OF COMPLETION - BUSINESS DEVELOPMENT
LINKEDIN
Bachelor of Arts - Business Administration And Management
MICHEAL OKPARA UNIVERSTY OF AGRICULTURE, UMUDIKE.
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