Ngozi Okosieme
Lagos
Summary
Customer-focused and safety-conscious individual with hands-on experience and hands-on experience in team leadership, emergency response, and customer service. Ability to remain calm under pressure, communicate effectively across cultures, and deliver high standards of passenger handling. Passionate about ensuring safety, comfort, and a unique travel experience for passengers.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Team Lead
Majiq Production
07.2025 - Current
- Supervise daily operations and coordinate team activities to ensure efficiency and smooth workflow
- Lead and motivate team members, fostering a collaborative and high-performance environment
- Resolve conflicts and manage tasks effectively in fast-paced settings
Volunteer (First Aid & Emergency Response)
Red Cross Society
01.2024 - Current
- Provided first aid support and assisted in emergency response situations
- Maintained composure and acted decisively under pressure
- Facilitated communication as a language interpreter across diverse groups
Assistant Drone Coach
Global Air Drone Academy
Lagos
01.2020 - 01.2024
- Supported UAV training sessions with strict adherence to safety procedures
- Assisted in coordinating practical sessions and student engagement
- Promoted a strong culture of safety and discipline
Education
Bachelor of Science - International Relations
Godfrey Okoye University
Enugu01.2025
High School -
Eucharistic Heart of Jesus Model College
Lagos01.2015
Skills
- Communication Skills
- Conflict Resolution
- Teamwork
- Cultural Awareness & Adaptability
- Microsoft Office Suite
- Empathetic
Certification
- Cabin Crew License – Nigerian Civil Aviation Authority (NCAA)
- Basic First Aid Certification – Red Cross Society
- Public Speaking Certificate
Personal Information
Date of Birth: 04/17/98
Languages
- Igbo
- French
- English, Fluent
- Igbo, Native
- French, Basic Proficiency
Timeline
Team Lead
Majiq Production
07.2025 - Current
Volunteer (First Aid & Emergency Response)
Red Cross Society
01.2024 - Current
Assistant Drone Coach
Global Air Drone Academy
01.2020 - 01.2024
Bachelor of Science - International Relations
Godfrey Okoye University
High School -
Eucharistic Heart of Jesus Model College