Zoho, Sage, Microsoft suit
Ngozi Ijeoma Oyeka
ACCOUNTING
Ikeja
Summary
As a results-driven professional with a proven track record in both sales account management and financial analysis, I am seeking to leverage my diverse skill set to excel as a Sales Account Manager. With a keen understanding of market dynamics, coupled with analytical prowess, I aim to drive revenue growth, foster client relationships, and optimize financial performance. By combining my strategic mindset with my ability to identify opportunities and mitigate risks, I am committed to delivering impactful solutions that drive organizational success while continuously exceeding targets and objectives.
I am a dedicated and results driven account manager with a proven track record in financial analysis. I also pay close attention to details while being a team player & a goal driven individual.
Experienced with developing and executing strategic sales plans that drive revenue growth. Utilizes strong relationship-building skills to maintain and expand client accounts. Track record of delivering high-impact sales solutions and exceeding targets in competitive markets.
Overview
6
6
years of professional experience
2018
2018
years of post-secondary education
6
6
Certifications
Work History
SENIOR SALES ACCOUNT MANAGER
RallyTrade (FRNG Limited)
01.2022 - Current
- Boosted sales revenue by skillfully promoting diverse product or service options
- Leveraged sales expertise to promote customer relation and capitalize on upsell opportunities
- Cultivated customer loyalty, promoted repeat customers and improved sales
- Offering advice and assistance to customers, paying attention to special needs or wants
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions
- Entering customer interaction details in CRM to track request, document problems and record solutions offered
- Effective communication and leadership, Problem-Solving
- Increased sales revenue by developing and maintaining strong relationships with key clients.
- Delivered engaging presentations to showcase product offerings and value propositions effectively.
- Participated in industry conferences, staying current on emerging trends and competitor activity in the market space.
- Maximized account retention rates by providing personalized support throughout the entire customer lifecycle.
FINANCIAL ANALYST/ TRAINER
RallyTrade (FRNG Limited)
01.2021 - 01.2022
- Recommended trading software and indicator to customers, thoroughly explaining details
- Educated customer on promotions to enhance sales
- I provided technical support clients, assessed clients needs to develop effective training plans
- Tracked clients progress in trading platforms and adapted plans to maintain progress
- Streamlined financial reporting for better decision-making with clear, concise analysis and presentation.
- Tracked attendance and progress against goals for each participant
- Trained junior analysts on best practices in financial modeling, contributing to a stronger overall team performance.
- Conducted detailed financial analysis to identify and evaluate changes in operations, trends and potential areas of improvement.
CUSTOMER SERVICE
RallyTrade (FRNG Limited)
01.2019 - 01.2020
- Respond to customers' requests for products, services and company information
- Managing client's accounts, processing deposits, withdrawals, account activation and support
- Maintained customer satisfaction with forward thinking strategies focused on addressing customer needs and resolving concerns
- Provided excellent customer service, resolving complaints promptly and professionally.
Education
Bachelor of Accounting - ACCOUNTING
ADEKULE AJASIN UNIVERSITY
Akungba, Ondo StateSkills
Customer Support
Financial Investment
Effective Communication Skills
Analytical skills
Client relations
CRM
SAGE 50
Negotiation expertise
Sales presentations
Certification
Foundations: Data, Data, Everywhere, 01/24
Timeline
SENIOR SALES ACCOUNT MANAGER
RallyTrade (FRNG Limited)
01.2022 - Current
FINANCIAL ANALYST/ TRAINER
RallyTrade (FRNG Limited)
01.2021 - 01.2022
CUSTOMER SERVICE
RallyTrade (FRNG Limited)
01.2019 - 01.2020
Bachelor of Accounting - ACCOUNTING
ADEKULE AJASIN UNIVERSITY
Work Preference
Work Type
Full TimePart TimeGig WorkLocation Preference
RemoteHybridOn-SiteImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursHealthcare benefitsWork from home optionPersonal development programsTeam Building / Company Retreats4-day work weekPaid sick leave401k matchPaid time offStock Options / Equity / Profit SharingSoftware
Languages
English
Bilingual or Proficient (C2)