NELSON CHINEDU ABASILIM

1. Supervised daily outlet operations and frontline staff, ensuring smooth service delivery, clear task allocation, and adherence to operational standards.
2. Maintained oversight of daily sales and expense records, improving financial accountability and supporting basic management reporting.
3. Coordinated staff schedules and shift activities, helping maintain efficiency during peak business periods.
4. Monitored inventory usage and replenishment needs, reducing stock shortages and minimizing operational disruptions.
5. Acted as the on-site link between management and staff, resolving operational issues promptly and enforcing company policies.
6. Supported cost control and cash-handling processes, contributing to more organized financial and operational practices.
7. Demonstrated leadership and reliability by handling both supervisory and financial responsibilities in a fast-paced small business environment.

1. Successfully managed the transition of The Embassy into a boutique hotel, overseeing daily operations, guest services, and administrative processes.

2. Maintained smooth end-to-to operations of a 5 room property, coordinating guest check-ins/ check-outs, housekeeping, maintenance, and vendor services.

3. Improved guest experience and satisfaction through prompt issue resolution, personalized guest support, and consistent service standards.

4. Implemented structured monthly reporting covering expenses, operations, and performance, improving management visibility and decision making.

5. Coordinated influencer and brand collaborations, hosting content creators in exchange for promotional visibility and increased brand awareness.

6. Optimized resource and inventory management, ensuring availability of supplies while controlling operational cost.

7.Handled bookings, pricing, and payments accurately, ensuring proper documentation and accountability, for all transactions.

• Analyzed information and input required for Tax advisory.
• Executed actions required to ensure tax compliance, thereby increasing compliance levels by 40%
• Prepared tax reports and templates
• Trained 10+ new staff and Corp personnel in taking inventory and responding to mails and calls.
• Responded to 50+ mails and inbound calls daily, addressing inquiries, resolving issues, ensuring timely follow-ups, and enhancing client satisfaction.
• Supported tax manager and senior tax officer.