Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Product Management, Managed product lifecycle for a software solution at LDD Consulting Ltd. Data Analyst, Conducted market research and analyzed customer data at Dukiya Investment, creating visualizations and reports that informed strategic decisions. Managed construction projects at Dukiya Investment, ensuring timely completion and budget adherence. Created and maintained geographic data for infrastructure projects at Digital Constellations. Hospitality, Implemented quality control measures at Ibrao Hotel, improving customer satisfaction. Developed workout programs at Golden Sands Hotel, resulting in increased gym membership.
The gym is my happy place, where I both workout and teach others.