NDIMKORAH KINGSLEY
Trader
Lagos,Laos
Summary
To build a career in a fast-paced dynamic working environment with the hope of contributing immensely to the achievement of the organizational goals, while also exploring my potentials to the fullest by improving on my personal, Customer service and IT skills
Overview
14
14
years of professional experience
3
3
Certifications
Work History
Auto Spare Parts Trader
5 2019 - Current
- Buying and selling of Auto parts from China.
Data Research Analyst / Customer Representative
MJD Vent International
07.2017 - 01.2019
- Participating actively in LinkedIn and web research activities to create target lead profiles to market
- Filtering and sorting data in terms of data source, contact information and email ids
- Using online market research and catalogue in findings to database
- Building up lead database in the company’s CRM and updating them as per the most recent communication and update
- Maintaining lead reports to ensure complete visibility of activities, execution and results.
ICT instructor/ Support
New horizons Computer Learning Centers Lagos
05.2015 - 06.2017
- Oracle database trainer
- Microsoft office trainer
- Installation of Oracle database on Computers
- Maintaining and administering the network, and hardware
- Core operating systems and applications installation
- General ICT Support.
IT Support/Customer Care Rep
Good Save Microfinance Bank Lagos
04.2014 - 05.2015
- Applications upgrading if the need arises
- Use of bank one software
- Installing and configuring computer hardware, network, operating systems and applications
- Identify customers, validate, and cash checks
- Receive cash and checks for slip deposit
- Balance cash and check transactions at the closing of each shift
- Answer customer’s calls relating to transactions and account opening.
System Analyst
New Horizons Computer Learning Centers
04.2010 - 02.2011
- Working closely with colleagues, developers, testers and a variety of end users to ensure technical compatibility and user satisfaction
- System configuration, network troubleshooting, new hardware installation and deployment
- Set up of projector for lectures
- Determine computer software or hardware needed to set up or alter system.
Education
B.Sc.Hons Computer Science -
Anambra State University
Secondary School Leaving Cert - undefined
Hope Bay College Mazamaza
First School Leaving Cert - undefined
Jon song Int’l School
Skills
Microsoft SQL Server Installation and Administration
Writing of SQL Queries, creation of database tables on MS SQL Server
Oracle11g installation, configuration and administration
Database creation and deployment
SQL implementation(sorting and data creation)
Network configuration and troubleshooting
Hardware installation and troubleshooting
Microsoft office(word, excel, access, PowerPoint)
Customer Service Relationship
Excellent communication skills
Very organized and efficient
Ability to work independently and also a team player
Excellent written and verbal communication skills
Certification
Oracle Corporation, Oracle Certified Associate (OCA), 02/2016
References
Available on request
Languages
Igbo, Lingala
Native language
English
Proficient
C2
Timeline
Data Research Analyst / Customer Representative
MJD Vent International
07.2017 - 01.2019
ICT instructor/ Support
New horizons Computer Learning Centers Lagos
05.2015 - 06.2017
IT Support/Customer Care Rep
Good Save Microfinance Bank Lagos
04.2014 - 05.2015
System Analyst
New Horizons Computer Learning Centers
04.2010 - 02.2011
Auto Spare Parts Trader
5 2019 - Current
B.Sc.Hons Computer Science -
Anambra State University
Secondary School Leaving Cert - undefined
Hope Bay College Mazamaza
First School Leaving Cert - undefined
Jon song Int’l School