NDIDI OLOYEDE
Isolo,Nigeria
Summary
Detail-oriented professional with exceptional organizational skills and a proven track record in effective oral and written communication. Strong interpersonal abilities contribute to delivering excellence through meticulous attention to detail and sound judgment. Demonstrates good mathematical skills and a commitment to high levels of accountability, efficiency, and accuracy.
Overview
18
18
years of professional experience
4
4
years of post-secondary education
Work history
Tellering
First Bank of Nigeria
Apapa Lagos, Nigeria
03.2015 - 03.2026
- Assisted daily cash operations for over 100 customers in busy environment.
- Streamlined queue management during peak times to reduce customer waiting periods.
- Adhered to bank procedures during transactions for operational consistency.
- Collaborated with security team to uphold safety measures in branch.
- Maintained confidentiality of client information while ensuring data protection compliance.
- Ensured accurate financial records through diligent record keeping.
- Promoted bank services by engaging actively with customers to increase product awareness.
- Cultivated strong customer relationships to enhance loyalty and repeat business.
- Identified cross-selling opportunities for bank products to improve sales performance.
- Escalated complex issues to management for prompt resolution.
- Provided administrative support when needed for efficient office operations.
Accounting Officer (Assistant) (NYSC)
Ministry of Finance, Benin City
Benin City, Nigeria
01.2013 - 01.2014
- Assisted in collecting basic accounting data and maintaining documents.
- Supported filing of accounting records and monitoring staff time registers.
- Guided junior staff in understanding accounting principles to boost team productivity.
- Performed regular internal audits to verify compliance with regulations.
- Aided in the implementation of new accounting software to enhance data accuracy and reduce processing times.
- Reviewed invoices for correctness prior to dispatch to minimise errors and discrepancies.
Clerical Assistant (NYSC)
Ministry of Finance, Benin City
Benin City, Nigeria
01.2013 - 01.2014
- Utilise email and other communication tools to send and receive correspondences, ensuring accurate and professional messaging.
Customer Relations
Enterprise Bank Ltd, Lagos Island, Lagos
Lagos Island, Lagos
01.2008 - 01.2009
- Assisted in delivering exceptional customer service.
- Managed sending and receiving correspondences efficiently.
- Processed deposits as receiving teller.
- Conducted regular performance evaluations to identify areas for improvement and support corrective measures.
- Coordinated tasks across departments to support common objectives.
- Executed strategic plans aimed at promoting business growth.
- Improved customer satisfaction through prompt responses to queries and complaints.
Education
International Project Management Professional (IPMP) - Banking and Finance
PROFESSIONAL TRAINING
Nigeria 08.2013 - 04.2014
Higher National Diploma (HND) - Banking and Finance
Federal Polytechnic Nekede Owerri
Owerri, Imo State/Nigeria 09.2009 - 08.2012
Skills
- Excellence in oral and written communication in English with proven strength for personal engagements
- Attention to details with strong follow-up and good judgment
- Strong organizational skills with excellent attention to details
- Good interpersonal relationship and people skills
- Electronic payment systems understanding
- Professionalism and composure
- Banking operations knowledge
- Transaction query handling
- In-Person and remote assistance
LANGUAGES:
English
Igbo
Yoruba
REFEREE:
Available on Request.
HOBBIES AND INTEREST:
Reading, meeting new people and Travelling.
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
Tellering
First Bank of Nigeria
03.2015 - 03.2026
International Project Management Professional (IPMP) - Banking and Finance
PROFESSIONAL TRAINING
08.2013 - 04.2014
Accounting Officer (Assistant) (NYSC)
Ministry of Finance, Benin City
01.2013 - 01.2014
Clerical Assistant (NYSC)
Ministry of Finance, Benin City
01.2013 - 01.2014
Higher National Diploma (HND) - Banking and Finance
Federal Polytechnic Nekede Owerri
09.2009 - 08.2012
Customer Relations
Enterprise Bank Ltd, Lagos Island, Lagos
01.2008 - 01.2009