NASIF OLOYEDE - INFRASTRUCTURE EXPERT
Ikola
Summary
Senior IT infrastructure, DevOps and security technology professional with over 15 years of experience in designing, administering, and maintaining enterprise IT environments across banking, education, technology, and aviation sectors. Expertise includes Windows Server administration, Active Directory, Azure, hybrid cloud environments, virtualization, infrastructure security, DevOps and disaster recovery. Proven ability in incident response, root-cause analysis, service restoration, and capacity planning within mission-critical environments. Holds multiple certifications including Azure Solutions Architect Expert, ITIL v4, and PMP, demonstrating a commitment to excellence in IT service management and cybersecurity.
Overview
1
1
Certification
17
17
years of professional experience
Work History
Manager, IT Enterprise Infrastructure
NPF Microfinance Bank
Lagos, Nigeria
08.2023 - Current
- Led administration and support of enterprise Windows Server, Active Directory, Azure, networking, and security infrastructure supporting headquarters and more than 50 branches.
- Managed identity and access management services, developed Active Directory security policies, administered Group Policy, and optimised user lifecycle processes.
- Implemented cybersecurity controls, endpoint protection, infrastructure hardening, and operational security best practices.
- Oversaw infrastructure monitoring, resolved incidents, conducted root cause analysis, and restored services for critical banking systems.
- Administered backup, disaster recovery, business continuity, and data protection solutions ensuring business availability.
- Directed infrastructure patching, system upgrades, technology refreshes, and capacity planning initiatives.
- Coordinated vendors and OEM partners for infrastructure support, led maintenance and troubleshooting efforts, and implemented service improvement initiatives.
- Managed ITSM processes including incident management, change management, asset management, and SLA compliance.
- Used CI and CD automation testing to effectively assess application function and user experiences.
- Used Docker and Kubernetes to manage, scale and update containers for improved automation possibilities.
- Developed and maintained infrastructure as code IaC using Terraform, enabling consistent and repeatable environment setups.
- Built effective pipelines and enhanced production infrastructure through targeted database and cluster management.
- Engaged in proactive monitoring of applications and infrastructure to anticipate and mitigate potential issues before impact.
ICT Technical Services Manager
Lagos Business School
Lagos, Nigeria
05.2021 - 07.2023
- Managed enterprise infrastructure operations across Windows Servers, Active Directory, Azure services, virtualisation platforms, network infrastructure, and endpoint computing environments, ensuring optimal performance and reliability.
- Implemented cybersecurity initiatives encompassing endpoint security, access control management, and infrastructure protection to mitigate risks and enhance overall security posture.
- Developed infrastructure standards and procedures improving service availability, resilience, and operational efficiency.
- Led infrastructure support teams responsible for system monitoring, performance optimization, preventive maintenance, and incident management.
- Maintained backup and recovery processes to meet recovery objectives and ensure operational continuity.
- Managed vendor relationships, hardware procurement, support contracts, and infrastructure lifecycle activities.
Manager, IT Operations
Bridge International Academies
Lagos, Nigeria
07.2018 - 10.2020
- Managed enterprise IT infrastructure operations supporting servers, Active Directory services, Microsoft Azure, Office 365, network infrastructure, security systems, and end-user computing environments.
- Improved service availability, infrastructure resilience, and operational efficiency through proactive monitoring, process improvement, and technology optimization.
- Led incident response, troubleshooting, root-cause analysis, and service restoration activities for critical infrastructure and business applications.
- Monitored infrastructure performance, availability, and capacity to ensure adherence to service-level agreements and operational standards.
- Managed backup and recovery operations, disaster recovery testing, data protection strategies, and business continuity initiatives.
- Supported virtualization platforms and enterprise server environments, including system upgrades, patching, preventive maintenance, and infrastructure lifecycle management.
- Implemented endpoint security, infrastructure hardening, firewall management, and cybersecurity best practices to improve overall security posture.
- Administered identity and access management services, user provisioning, Group Policy administration, authentication systems, and security policy enforcement.
- Coordinated with vendors, support partners, and stakeholders to resolve technical issues, manage escalations, and uphold operational excellence.
- Managed asset inventories, infrastructure documentation, and operational reporting to ensure compliance across multiple locations.
IT System & Cloud Administrator
Wakanow.com Limited
Lagos , Nigeria
03.2014 - 07.2018
- Administered Windows Server environments, Active Directory, Group Policy, DNS, DHCP, Office 365, Azure cloud infrastructure, and identity and access management to ensure seamless enterprise network services.
- Managed VMware and Hyper-V virtualization environments supporting business-critical applications, virtual servers, infrastructure scalability, and capacity management.
- Performed server provisioning, infrastructure monitoring, and health checks alongside preventive maintenance, performance tuning, patch management, and system upgrades to enhance system reliability.
- Implemented infrastructure security improvements including server hardening, vulnerability remediation, access control, policy enforcement, and cybersecurity best practices.
- Administered backup and recovery solutions, disaster recovery processes, data protection controls, storage management, and business continuity operations.
- Managed enterprise storage resources, RAID configurations, storage provisioning, capacity planning, and system availability for production environments.
- Performed incident management, problem management, root-cause analysis, service restoration, and infrastructure troubleshooting while consistently meeting SLA requirements.
- Coordinated with technology vendors, service providers, and internal stakeholders to resolve incidents and manage escalations, ensuring uninterrupted infrastructure operations.
- Maintained technical documentation, asset inventories, configuration records, operational procedures, and infrastructure support reports.
- Supported enterprise monitoring systems, alert management, system availability reporting, and operational performance reviews.
- Assisted with change management, release activities, technology deployments, and production support for mission-critical systems.
- Supported endpoint devices, enterprise workstations, user administration, endpoint protection, security controls, and enterprise mobility solutions.
IT Officer-MIS/Sys Administration
AB Microfinance Bank
Lagos, Nigeria
12.2010 - 03.2014
- Administered Windows Server environments, Active Directory, Group Policy, DNS, DHCP, and user account management services to support secure banking operations.
- Supported core banking infrastructure, banking applications, enterprise servers, database platforms, and branch technology deployments across multiple locations.
- Performed server administration, infrastructure monitoring, preventive maintenance, patch management, performance optimization, and system health checks to ensure service availability.
- Implemented and maintained security controls, endpoint protection, user access controls, system hardening, and infrastructure security measures aligned with banking regulatory requirements.
- Managed backup and recovery operations, disaster recovery activities, and business continuity processes to ensure resilience of critical banking systems.
- Supported virtualization environments, enterprise storage systems, RAID configurations, and capacity planning activities to maintain optimal infrastructure performance.
- Participated in incident management and problem management, conducting root-cause analysis and service restoration to maintain operational SLA targets.
- Coordinated enterprise testing, release management, change management, and deployment activities for infrastructure and business applications.
- Maintained infrastructure documentation, asset inventories, configuration records, operational procedures, and compliance reports.
- Worked closely with technology vendors and support teams to troubleshoot infrastructure issues, manage escalations, and improve service delivery across the organization.
IT Support Engineer
Virgin Nigeria Airline
Lagos, Nigeria
01.2010 - 12.2010
- Installed, configured, maintained, and supported enterprise IT infrastructure to ensure robust and reliable operations across Windows servers, desktop systems, network devices, and end-user computing environments.
- Provided enterprise endpoint support, ensuring maximum availability and performance of business-critical systems and services.
- Administered Active Directory services, including user provisioning, security groups, Group Policy management, access control, and identity management.
- Monitored infrastructure health, diagnosed technical issues, performed root-cause analysis, and restored services within agreed service levels.
- Performed server and workstation deployment, configuration, troubleshooting, preventive maintenance, and hardware lifecycle management.
- Implemented and maintained endpoint protection, antivirus solutions, security controls, and user access policies to strengthen the organization's security posture.
- Supported disaster recovery planning, backup and recovery operations, and security remediation activities to strengthen business continuity initiatives and safeguard critical data.
- Managed incident logging, ticket resolution, escalation management, and service desk operations in line with IT service management best practices.
- Supported email systems, web applications, enterprise communications platforms, and network services to ensure service reliability and user productivity.
- Produced technical documentation, operating procedures, user guides, infrastructure records, and support knowledge base articles.
- Evaluated and recommended IT infrastructure, hardware, software, and technology solutions based on business requirements and operational needs.
- Coordinated third-party vendors and maintenance providers to monitor service delivery performance and ensure compliance with support contracts and SLAs, enhancing service reliability.
Education
Master of Business Administration - Masters of Business Administration
Obafemi Awolowo University
Ile-Ife, Nigeria01-2017
Bachelor of Science - B.Eng in Electrical and Computer Engineering
Federal Univerisity of Technology, Minna
Niger, Nigeria01-2008
Skills
Windows Server Administration
- Active Directory & Group Policy
- ITSM
- Incident response
- Problem resolution
- Cause analysis
- Infrastructure Monitoring
- Infrastructure maintenance
- Endpoint Protection
- Disaster response
- Continuity planning
- Data recovery
- Capacity management
- RAID Management
- Server Administration-Windows, Linux
- Azure administration
- System configuration
- Enterprise support
- Kubernetes
- Version control system-Gitlab,Github,BitBucket
- Terraform
- Microservices architecture
- Virtualisation platforms-Vagrant/HyperV/VMware/Exsi
- Python/Bash Scripting
- Database operations
- Project lifecycle understanding
- Web application design
- Database Management
- Identity access management
- Cloud administration-Azure,AWS,Huawei
- Network security
- Docker
- IT operations
- Firewalls and endpoint security
- VPN encryption
- VoIP design
- Infrastructure planning and design
- Technical solutions development
- Process Improvement
- Systems integration
- Technical infrastructure migration
- Network administration
- Project Management
Certification
- Microsoft Certified: Azure Solutions
Architect Expert - Microsoft Certified: Azure
Administrator Associate - TOGAF v9 Certified Enterprise
Architect - Project Management Professional
(PMP) - ITIL Foundation v4
- ISC² Certified in Cybersecurity (CC)
- Microsoft Certified System
Administrator (MCSA) - Cyberoam Certified Network Security
Professional (CCNSP) - Cisco Certified Network Associate(CCNA)expired
Timeline
Manager, IT Enterprise Infrastructure
NPF Microfinance Bank
08.2023 - Current
ICT Technical Services Manager
Lagos Business School
05.2021 - 07.2023
Manager, IT Operations
Bridge International Academies
07.2018 - 10.2020
IT System & Cloud Administrator
Wakanow.com Limited
03.2014 - 07.2018
IT Officer-MIS/Sys Administration
AB Microfinance Bank
12.2010 - 03.2014
IT Support Engineer
Virgin Nigeria Airline
01.2010 - 12.2010
Master of Business Administration - Masters of Business Administration
Obafemi Awolowo University
Bachelor of Science - B.Eng in Electrical and Computer Engineering
Federal Univerisity of Technology, Minna