Naphtali Godwin
Lagos
Summary
Dynamic Front Desk Receptionist with a proven track record at Four Points Sheraton Hotel, excelling in service excellence and meticulous attention to detail. Skilled in prioritization and scheduling, I effectively managed appointments and inquiries, enhancing guest satisfaction and operational efficiency. Committed to delivering exceptional experiences through analytical problem-solving and effective listening.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Four Points Sheraton Hotel
02.2022 - 03.2024
- Greeted visitors and clients, ensuring a welcoming environment.
- Managed incoming calls, directing inquiries to appropriate staff members.
- Scheduled appointments and maintained calendar for office operations.
- Organized and maintained front desk area for efficient workflow.
- Learned company policies and procedures to provide accurate information to guests.
Education
High School Diploma - IT Network Security
Keystone College
#9 Lewis Obalende, Lagos01-2026
Skills
- Service excellence
- Meticulous attention to detail
- Prioritization and scheduling
- Effective listening
- Analytical problem-solving
Timeline
Front Desk Receptionist
Four Points Sheraton Hotel
02.2022 - 03.2024
High School Diploma - IT Network Security
Keystone College