NANCY ABERENIBOYE JAMABO

Responsibilities:

• Assist 15+ patients daily with personal care tasks, improving comfort by 70%.
• Monitors and record vital signs with 98% accuracy, supporting timely care adjustments.
• Provides emotional support, raising patient satisfaction by 75%.
• Updates medical records for 50+ patients, ensuring 100% accuracy in documentation.
• Collaborates with healthcare staff to implement care plans, enhancing patient outcomes by 80%.

Responsibilities:

• Delivered companionship and emotional support to 20+ elderly patients, improving well-being by 75%.
• Facilitated recreational activities and therapy sessions, boosting patient engagement by 85%.
• Supported meal preparation and feeding, enhancing nutrition and reducing feeding time by 10%.
• Provided daily care for 10+ long-term patients, increasing comfort by 80%.
• Administered medications accurately, ensuring 100% adherence to treatment plans.

Responsibilities:

• Visited 5 homes across Rivers State, improving residents' daily routines by 50%.
• Facilitated meal preparation, ensuring adherence to dietary needs.
• Provided companionship and emotional support to 30+ residents, boosting well-being by 85%.
• Mentored 5 field placement students, contributing to their academic and professional growth.
• Built relationships with 3 university faculty and 4 community partners, enhancing collaboration.

• Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
• Lifted patients using appropriate equipment in accordance with moving and handling policy.
• Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
• Observed patient skin conditions and reported findings to registered nurse.
• Cultivated strong relationships with patients and families, fostering an environment of trust and open communication that facilitated better healthcare experiences.
• Maintained clean environment with due consideration to health and safety issues and infection control policy.
• Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.

Responsibilities:

• Resolved 95% of customer inquiries within 24 hours, providing accurate information through phone, email, and in-person interactions.
• Escalated complex issues, reducing customer wait times by 75%.
• Delivered professional service to 100+ customers daily, maintaining a 90% satisfaction rate.
• Handled customer queries via multiple channels, improving response efficiency by 50%.
• Collaborated with cross-functional teams to ensure timely issue resolution, boosting overall customer experience.