Nancy Stanley
Office administrator
Alberta
Summary
Outgoing and friendly Receptionist offering dynamic client engagement. Excels in calendar management and scheduling, data entry and database administration.
Overview
1
1
year of professional experience
5
5
Certifications
1
1
Language
Work History
Assistant Secretary.
GRACE FIELD LIMITED
01.2017
- Handled various day-to-day admin responsibilities to maintain smooth business operations.
- Demonstrated open communication and collaborated with various teams.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Developed strong working relationships with colleagues through effective collaboration on shared tasks
- Kept reception area clean and neat to give visitors positive first impression
- Managed sensitive information with discretion, ensuring confidentiality of company documents and communications
- Coordinated events, meetings, and conferences for seamless execution and positive stakeholder experience
- Assisted in budget preparation and expense tracking for improved financial management within department
professional care assistance
MIMI RESORT AND GARDEN
Alberta
03.2023 - 03.2024
- Answered and helped resolve enquiries from clients, vendors and general public.
- Managed bookings using Booker software to schedule, cancel and re-arrange [Time frame] appointments.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Received and processed stock using inventory management system.
- Applied positive customer service approach to increase satisfaction levels.
- Prevented cross-contamination by sanitizing utensils and surfaces.
- Completed customer orders with speed and accuracy.
- Successfully maintained clean driving license and access to reliable transportation.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
Education
B.Sc - Sociology
University Of Abuja
Senior School Certificate - undefined
Legacy Secondary School
WASSCE - undefined
First School Leaving Certificate Examination -
Gloral Nursery And Primary School
Abuja, FCSkills
Outgoing and friendly Receptionist delivering excellent customer service and administration Excels in calendar management and scheduling, data entry and database administration Focused and dependable with outstanding client communication
Computer Skills
Customer Service
Time Management
Flexible and Adaptable
Data Entry
Organization and Time Management
Supervision and leadership
Excellent Communication
Accomplishments
- Documented and resolved [Issue], contributing to [Result].
- Supervised team responsible for executing well on projects, leading to [Number]% increased revenue.
- Upsold additional products, increasing monthly revenue [Number]%
- Collaborated with team of [Number] in development of [Project name].
- Implemented [Type] process, streamlining work and increasing efficiency [Number]%
Certification
Certified Associate in Project Management
Timeline
professional care assistance
MIMI RESORT AND GARDEN
03.2023 - 03.2024
Assistant Secretary.
GRACE FIELD LIMITED
01.2017
B.Sc - Sociology
University Of Abuja
Senior School Certificate - undefined
Legacy Secondary School
WASSCE - undefined
First School Leaving Certificate Examination -
Gloral Nursery And Primary School