Nana Aisha Ibrahim Resume
Lekki
Summary
Customer-oriented with strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development. Organized School Registrar with relevant experience in managing student records, coordinating schedules, and handling transcript requests. Strengths include problem-solving skills, strong communication abilities, and high-level organizational prowess. Previously made substantial impacts on improving registration processes and enhancing parent-teacher-student communication channels.
Overview
15
15
years of professional experience
1
1
Certification
Work History
School Registrar
British International Junior School
Oniru
09.2021 - Current
- Maintained student records, ensuring accuracy and confidentiality.
- Collaborating with feeder schools to facilitate student enrollment.
- Collaborating with international organizations to devise and implement marketing strategies, consistently enhancing student enrollment figures.
- Processed enrollments, withdrawals, transfers, and grade changes.
- Coordinated registration activities for students.
- Performed data entry into the student information system.
- Verified transcripts for incoming transfer students.
- Resolved student inquiries regarding registration issues or policies.
- Generated reports on enrollment trends and other related data.
- Reviewed and updated student contact information as needed.
- Developed procedures for efficient workflow processes within the registrar office.
- Organized special events such as graduation ceremonies and open house sessions.
- Served as the primary point of contact for internal departments requiring access to academic records.
- Boosted registrations by 71% by improving promotional, outreach, and parent engagement strategies.
- Collaborated with teachers to understand and improve classroom conditions.
- Analyzed data from various sources in order to identify potential improvements in services offered by the Registrar's Office.
- Boosted registrations by improving promotional, outreach, and parent engagement strategies.
- Processed enrollments, withdrawals, transfers, and grade changes.
Head Business Development
Balosh Integrated Services Ltd
Lekki Phase 1
09.2019 - 05.2021
- Directed and optimised sales and marketing strategies by monitoring employee performance, analysing regional and local markets, and ensuring efficient inventory management.
- Represented the company at conferences, meetings, and industry events, driving networking opportunities and partnership development.
- Developed and implemented strategies to enhance customer service, improve operational efficiency, and boost brand visibility in competitive markets.
- Analyzed customer feedback trends to refine operational approaches, proactively addressing issues to elevate satisfaction levels.
- Designed compelling presentation materials to support sales pitches, strengthen client relationships, and guide executive decision-making.
- Fostered client loyalty by maintaining relationships with high-profile customers, resolving service challenges, and securing repeat business.
- Conducted customer outreach via phone and email to identify needs, promote services, and nurture long-term partnerships.
- Streamlined processes by identifying bottlenecks, recruiting top talent, and implementing training programs to align staff with industry best practices and company protocols.
Co-Founder Director
Grey Zaffre Recycling
Agege
06.2016 - 03.2019
- Ran day-to-day plant operations to exceed customer expectations.
- Developed processes that will maximize safety, cost, and productivity to ensure on-time delivery.
- Shared a trusting relationship with the workgroup, recruited, developed, and managed all staff.
- Sales grew from our projected volume of 1,000 kg per day to 1,500 kg in eight months.
- Introduced sales of stocked recycled wastes to generate additional income and boost revenue by 25%.
- The staff base grew from 6 to 14 within a year.
- Managed the use of electricity to reduce running costs by 20%.
- Negotiated contracts with suppliers for goods and services.
- Facilitated communication between internal teams regarding progress of projects.
- Monitored business trend forecasts and adjusted budgets and operational plans to maximize growth and opportunities.
COMMERCIAL MANAGER
ULTIMATE GAS LTD
Ikoyi
01.2010 - 01.2016
- Grew our storage capacity from 200MT to 350MT
- Grew our Fleet of trucks from 16 to 25
- Increased customer base by 20% and rebuilding customer loyalty
- Reduced process lags in logistics by 30% by addressing maintenance issues of trucks
- Respond to all contract enquiries, resolved conflicting priorities and address day-to-day issues
- Monitor supplier delivery, trucking activities, depot representatives, individual customer ledgers, and address customer complaints rendering feedback as necessary
- Approve weekly/monthly payments for work requests and projects
Education
Bachelor of Science - ELECTRICAL & ELECTRONICS ENGINEERING
UNIVERSITY OF LAGOS
Yaba, Lagos.Senior Secondary School Certificate (SSCE)
QUEENS' COLLEGE
Yaba, LagosPrimary School Leaving Certificate
CORONA PRIMARY SCHOOL
Ikoyi, LagosSkills
- Analytical Thinking: I analyse complex data to uncover valuable insights, guiding strategic decision-making
- Decision-Making: I make informed decisions swiftly, balancing risk and reward to drive business success
- Team Building and Motivation: I foster a positive team culture, motivating members to achieve collective goals and exceed expectations
- Problem-Solving: I identify issues promptly and develop innovative solutions to overcome challenges
- Time Management Abilities: I prioritise and manage my time effectively to meet project deadlines and business objectives
- Interpersonal Communication: I communicate effectively with diverse stakeholders, fostering positive and productive relationships
- Planning and Coordination: I strategically plan and coordinate activities to achieve seamless business operations
Affiliations
- Associate Member (ISMN) Institute of Strategic management of Nigeria
- Associate Member (NLPGA) National liquefied Petroleum Gas
- Associate Member (WINLPGA) Women in liquefied Petroleum Gas
- 200 Hours certified Yoga Teacher
Interests
Travel, cooking and Yoga
Certification
- Introduction to Operations Management , certified by Coursera on behalf of Wharton School, University of Pennsylvania
- Introduction to Corporate Finance , certified by Coursera on behalf of Wharton School, University of Pennsylvania
- Introduction to Marketing , certified by Coursera on behalf of Wharton School, University of Pennsylvania
- Introduction to Financial Accounting , certified by Coursera on behalf of Wharton School, University of Pennsylvania
- Managing Social and Human Capital, certified by Coursera on behalf of Wharton School, University of Pennsylvania
- Safeguarding Whole-school Programme 14th October 2023 on behalf of Optimus Education
Languages
English
Professional
Yoruba
Limited
Hausa
Limited
References
References available upon request.
Timeline
School Registrar
British International Junior School
09.2021 - Current
Head Business Development
Balosh Integrated Services Ltd
09.2019 - 05.2021
Co-Founder Director
Grey Zaffre Recycling
06.2016 - 03.2019
COMMERCIAL MANAGER
ULTIMATE GAS LTD
01.2010 - 01.2016
Bachelor of Science - ELECTRICAL & ELECTRONICS ENGINEERING
UNIVERSITY OF LAGOS
Senior Secondary School Certificate (SSCE)
QUEENS' COLLEGE
Primary School Leaving Certificate
CORONA PRIMARY SCHOOL
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