Mutiat Oladokun
Digital Marketer
Lagos,Lagos
Summary
Over 5 years experience in digital marketing, campaign management, social media marketing, brand management and channel management including Search Engine Optimization and Social Media Marketing and Digital Marketing Consiultant.
Overview
2
2
years of professional experience
1
1
Certificate
2
2
Languages
Work History
Corporate Travel Manager
ASAP Tickets
10.2024 - 02.2025
- Communicated with client queries via E-mail and calls in professionally and provide information about products and services.
- Processed the day to day new client account request and follow up with clients for pending documents.
- Keep a track of client interactions (queries, requests, and complaints) addressed within TAT.
- Follow up on the merchant complaints and problems relevant department for the resolution.
- Coordinates with the sales team for physical verification of the merchant outlet.
- Supported to the marketing team with regard to campaign, mailers & customer feedback on products & services.
- Prepare accurate reports for client and upper management
- Organized large-scale group travel arrangements, ensuring seamless logistics for both domestic and international trips.
- Coordinated complex multi-city itineraries that catered to individual preferences while maximizing group cohesion.
- Streamlined booking processes for increased efficiency, implementing a user-friendly online reservation system.
- Conducted regular market research to stay informed on emerging trends and offered innovative solutions accordingly.
- Maintained detailed records of client preferences and requirements, delivering personalized service at every touchpoint.
Executive - Digital Marketing
Al-Fary Mart Concept
01.2022 - Current
- Handled day-to-day Search Engine Marketing (SEM) activities including campaign planning, implementation, budget management, and optimization of paid search campaigns.
- Build and deliver email marketing campaigns across social media.
- Analyze campaigns and make relevant recommendations to help improve conversion and sales shoot emails using the Mailchimp tool.
- Managing seasonal digital marketing brand campaigns including creative development, website refreshes, newsletter marketing.
- Creating engaging social media strategies and execution plans that cultivated audiences, increased web presence, and enhanced brand awareness.
- Monitoring the success of Social Media Campaigns through media analytics, KPIs, and dashboards
- Assisting the company’s business development team in developing proposals within the digital marketing segment.
Promotional Officer
Al-Madinah International University
10.2013 - 07.2014
- Create awareness and promote the Al-Madinah International University for sudent Admission.
Education
Bachelor of Science - Information Tech. in Management Information System
Al-Madinah International University, Malaysia
Malaysia 04.2001 -
Associate of Science - Digital Marketing
Digital Marketing Skill Institute
USA | NIGERIA 04.2001 -
Skills
Search Engine Marketing (SEM)
Search Engine Optimization (SEO)
Google Adwords (PPC)
Google Analytics
Social Media Marketing (SMM)
Email Marketing
Customer relations
Problem resolution
Interpersonal skills
Operations management
Sales analysis
Certification
The Fundamental of Digital Marketing from Google
Traveling, Marketing and Researching
Collaborating in great research scheme and proactive Digital Marketing skills to revitalize Business domains to borderless opportunities
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Supervised team of [Number] staff members.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Achieved [Result] through effectively helping with [Task].
Languages
English
Bilingual or Proficient (C2)
Arabic
Intermediate (B1)
Interests
Researching, marketing and Booking
Timeline
Corporate Travel Manager
ASAP Tickets
10.2024 - 02.2025
Executive - Digital Marketing
Al-Fary Mart Concept
01.2022 - Current
Promotional Officer
Al-Madinah International University
10.2013 - 07.2014
Bachelor of Science - Information Tech. in Management Information System
Al-Madinah International University, Malaysia
04.2001 -
Associate of Science - Digital Marketing
Digital Marketing Skill Institute
04.2001 -