MUSA MURTALA MUSA
IT Specialist
Kano
Summary
Seasoned IT Specialist with 4 years success in creating on-brand marketing content for existing and new social media platforms. Accomplished in evaluating analytics and marketing campaign results to adjust strategies and achieve goals. Proficient in social media monitoring and management tools. Accomplished SAP with proven success in driving innovation and early adoption of emerging technologies and platforms. Expert in managing relationships with high-profile clients and translating marketing and social media needs into results-driven strategies.
Overview
5
5
years of professional experience
17
17
years of post-secondary education
Work History
Digital Marketing Manager
EGL Africa
Kano
01.2019 - Current
- Administered marketing calendar and posted new content to coincide with new product and service releases.
- Spearheaded client meetings to determine project needs and professional requirements and identify correct course of action enhance client success.
- Increased customer engagement by 15% through social media.
- Created over 20 social media content with consistent content and tone.
- Provide over 50 pre-sales and post-sales technical advice and support about computer systems to customers
- Undertakes computer hardware and software maintenance
- Provided weekly updates on digital marketing campaigns to clients, discussing strategic initiatives and methods for improvement.
- Managed social media accounts for clients, generating interest for existing and upcoming product or service releases.
- Developed over 10 marketing content such as blogs, promotional materials and advertisements for social media.
Computer Lab Assistant & Confidential Secretary
Bingham University, Karu
Nasarawa
01.2021 - 11.2021
- Undertake maintenance of computers in labs to ensure proper working condition. This includes simple troubleshooting with software and hardware to working with other peripheral equipment, such as printers and scanners.
- Patched software and installed new versions to eliminate security problems and protect data.
- Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
- Collaborated with vendors to locate replacement components and resolve advanced problems.
- Provided instruction to all lab users on proper use of all equipment.
- Maintain catalogue system for software library
- This includes software installation such as Operating system (OS), AutoCAD, Corel Draw and recording malfunctions, possible causes, and suggested actions for rectification
- Involve in procurement of required office equipment and materials such as photocopiers, printers and computers
- Provide secretarial and administrative responsibilities in office of Head of Department of Nursing Science
- Presented software packages and applications and developed lab templates.
- Removed malware, ransomware and other threats from laptops and desktop systems.
- Configured hardware, devices and software to set up work stations for employees
Computer Technician Trainee (Student
Kano Electricity Distribution Company (KEDCO)
Kano
05.2017 - 01.2018
- Learnt how to set-up computer hardware; Learnt how to maintain and repair technological equipment or peripheral devices; Learnt how to troubleshoot system failures or bugs and provide solutions to restore functionality; Learnt how to manage security options and software in computers and networks to maintain privacy and protection from attack.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Developed and maintained courteous and effective working relationships.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Increased customer satisfaction by 50% by resolving issues.
- Conducted research, gathered information from multiple sources and presented results.
- Delivered services to over 30 customer locations within specific timeframes.
- Identified issues, analyzed information and provided solutions to problems.
Education
Bachelor of Science - Computer Engineering
Bayero University Kano
Kano, Nigeria 05.2014 - 12.2019
IJMB - Science
Kano State College of Arts And Science
Kano, Nigeria 07.2012 - 02.2014
S.S.C.E - Science Education
Ulul-Albab Science Secondary School
Katsina, Nigeria 02.2009 - 05.2012
School Leaving Certificate -
Classique Nursery And Primary School
Kano, Nigeria 01.2000 - 06.2006
Skills
Very proficient with MS Word, Excel, Publisher, outlook and PowerPoint
Hobbies
I love to play games at my spare time and also reading books relating to business, innovative and entrepreneurship.
Referees
Barr. Hamza Haladu
Proprietor
H. H. Karkasara Law Firm
No. 38 Ibrahim Taiwo Road, Kano
08036192155
Mr. Afoi Baidy Barry
H.O.D
Department of Nursing Sciences
Bingham University, Karu
08037008815
Mr. Mujahid Musa
Chief Executive Officer
EGL Africa
No. 10 Albarka Plaza, Farm Centre Kano
09023482916
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
I can’t understand why people are frightened of new ideas. I’m frightened of the old ones.
John Cage
Timeline
Computer Lab Assistant & Confidential Secretary
Bingham University, Karu
01.2021 - 11.2021
Digital Marketing Manager
EGL Africa
01.2019 - Current
Computer Technician Trainee (Student
Kano Electricity Distribution Company (KEDCO)
05.2017 - 01.2018
Bachelor of Science - Computer Engineering
Bayero University Kano
05.2014 - 12.2019
IJMB - Science
Kano State College of Arts And Science
07.2012 - 02.2014
S.S.C.E - Science Education
Ulul-Albab Science Secondary School
02.2009 - 05.2012
School Leaving Certificate -
Classique Nursery And Primary School
01.2000 - 06.2006
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