C
Musaddique Sadiq
Birmingham
Summary
Adept in data encryption and effective communication, I enhanced cybersecurity measures at Nigerian Communication Commission by conducting comprehensive security audits and risk analyses. My professional demeanor and analytical thinking led to a significant improvement in data management processes, achieving error-free data entry at Restore Records Management and bolstering system security protocols. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level cybersecurity analyst position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Data Entry Clerk
Restore Records Management
03.2024 - 08.2024
- Organized, sorted, and checked input data against original documents.
- Completed data entry tasks with accuracy and efficiency.
- Scanned documents and saved in database to keep records of essential organizational information.
- Sorted documents and maintained organized filing process.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Verified accuracy of data entered into system to produce error-free reports.
- Compiled, verified accuracy, and sorted information to prepare source data for computer entry.
- Utilized techniques for increasing data entry speed.
- Updated and maintained customer information, documents and records.
- Kept optimal quality levels to prevent critical errors and support team performance targets.
- Checked for accuracy by verifying data and records.
- Conducted audits of existing data entry processes.
- Created and maintained data entry logs to track data entry activities.
Cybersecurity Intern
Nigerian Communication Commission
10.2023 - 02.2024
- Encrypted data and erected firewalls to protect confidential information.
- Conducted security audits to identify vulnerabilities.
- Performed risk analyses to identify appropriate security countermeasures.
- Recommend improvements in security systems and procedures.
- Applied effective time management techniques to meet tight deadlines.
- Developed plans to safeguard computer files against modification, destruction, or disclosure.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Demonstrated leadership skills in managing projects from concept to completion.
- Learned and adapted quickly to new technology and software applications.
- Self-motivated, with a strong sense of personal responsibility.
Customer Service Representative
Eon
03.2021 - 03.2023
- Responded to customer requests for products, services, and company information.
- Reduced process inconsistencies and effectively trained team members on best practices and protocols.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Resolved associate, tool and service delivery issues revealed by statistical reports.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
- Trained new personnel regarding company operations, policies and services.
- Managed timely and effective replacement of damaged or missing products.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Educated customers about billing, payment processing and support policies and procedures.
- Promptly responded to inquiries and requests from prospective customers.
- Investigated and resolved accounting, service and delivery concerns.
Computer Lab Assistant
Coventry University
01.2020 - 02.2021
- Configured hardware, devices, and software to set up work stations for employees.
- Patched software and installed new versions to eliminate security problems and protect data.
- Provided instruction to all lab users on proper use of all equipment.
- Presented software packages and applications and developed lab templates.
- Handled lab equipment, cleaned keyboards, monitors, and disk drives.
- Diagnosed hardware problems and fixed faults or contacted appropriate repair service.
- Supported all computer lab operations.
- Created user accounts and assigned permissions.
- Installed and configured operating systems and applications.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Assisted in development of system security protocols.
- Tested new software and hardware prior to deployment.
- Offered assistance in implementing and developing training programs.
Education
Bootcamp - Cybersecurity
Mastersschool
London01.2024
Bachelors of Engineering - Computer Hardware And Software Engineering
Coventry University
Coventry United Kingdom11.2022
L4 Penetest Bootcamp - Cybersecurity
Imeta
Fully Remote 11.2024 - 02.2025
Skills
- Business Continuity
- Access Control
- Intrusion Detection
- Data Encryption
- Vulnerability Assessment
- Professional Demeanor
- Effective Communication
- Analytical Thinking
- Disaster Recovery Planning
- Vulnerability Analysis
- Regulatory Compliance
- Penetration Testing
Software
Java
Adobe creative suit
Microsoft Office
Slack
Python
Javascript
HTML
CSS
Visual Studio
IntelliJ
Wazuh
Elastic Stack
Wazuh
Nessus
Linux
Languages
English
Advanced (C1)
Arabic
Intermediate (B1)
French
Elementary (A2)
Spanish
Intermediate (B1)
Quote
You only have to do a few things right in your life so long as you don’t do too many things wrong.
Warren Buffett
Certification
Comptia Security+
Comptia Pentest+
CEH
Comptia Network+
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Mentored new customer service representatives in telephone etiquette and problem solving skills, improving their overall confidence and enabling them to begin taking calls within days of hire.
- Developed a new telephone script that was positively received by customers and so impressive that management implemented it for the entire department.
- Developed exemplary research skills which helped alleviate customer issues quickly and effectively, saving relationships.
- Suggested free upgrades for customer equipment that clients were unaware of which boosted brand loyalty.
Timeline
L4 Penetest Bootcamp - Cybersecurity
Imeta
11.2024 - 02.2025
Data Entry Clerk
Restore Records Management
03.2024 - 08.2024
Cybersecurity Intern
Nigerian Communication Commission
10.2023 - 02.2024
Customer Service Representative
Eon
03.2021 - 03.2023
Computer Lab Assistant
Coventry University
01.2020 - 02.2021
Bootcamp - Cybersecurity
Mastersschool
Bachelors of Engineering - Computer Hardware And Software Engineering
Coventry University
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