Murtala Bardi

• Responsible for identifying, leading, driving and managing organizations B2B transformation programme
• Responsible for building long term B2B platforms blueprint
• Responsible for leading all related projects in line with organizations physical and digital Route to Market agenda
• Responsible for Liaising with various internal teams to drive process improvement and operational excellence
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Excellent communication skills, both verbal and written.
• Assisted with day-to-day operations, working efficiently and productively with all team members.

• Responsible for creation and implementation of Commercial Strategy and execution of operational excellence initiatives
• Responsible for Operational planning, Implementation of Company's selling process, customer and call planning and related documentation, Employees productivity, and Time Management
• Achievement of commercial objectives for territory including product availability and customer satisfaction
• Achievement of market leadership in every outlet and territory through marketplace execution, understanding of market
• Development and maintenance of strong relationship with customers and colleagues
• Identification of opportunities for further growth in territory and application of new learnings
• Conducted market research and analysis to create detailed business plans on commercial opportunities, business development and expansion.
• Used key metrics and prepared reports for senior management to monitor performance of commercial activities.
• Increased market share 19% by improving responsiveness and timeliness to customer needs.

• Responsible for leading regional activities, promotion plan, and sync volume assumption with forecast data
• Responsible for leading regional Review Initial Forecast sessions with Sales team, drive system interaction through planning sessions while serving as forecast tool key user for field sales team
• Responsible for reviewing historical sales trends, research demand drivers, prepare forecast data, and evaluate forecast results
• This is achieved by conducting current and future forecasting analysis, ensuring forecasting processes and methods are followed
• Responsible for coordinating cross-functional activities to improve and ensure customers satisfaction through perfect order delivery
• Lead the regional supply & operations processes to form strong collaborative consensus planning and alignment
• Responsible for developing demand forecasts at multiple levels of aggregation for multiple time horizons as part of demand planning function
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Delivered services to customer locations within specific periods.
• Demonstrated leadership skills in managing projects from concept to completion
• Proven ability to develop and implement creative solutions to complex problems

• Responsible for setting strategic direction for all IT investments based on existing ecosystem and best practices
• Responsible for creation, maintenance, and management of IT architecture models and their lower-level components
• Tasked with utilizing information contained within IT architecture to inform a range of business improvement activities, particularly those involved in design, development, enhancement, and maintenance of IT support systems
• Led a team of nine to carry out application rationalization to identify applications across the bank to determine which applications should be kept, replaced, retired, or consolidated.
• Designed solutions for modern and legacy applications.
• Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
• Trained new team members by relaying information on company procedures and safety requirements.

• Responsible for defining and implementing IT quality assurance practices and procedures
• Managed group of quality assurance analysts who test, evaluate, and validate IT initiatives and identify issues in software or services
• Analyzed discrepancies in service or performance and made recommendations for product or service updates using a variety of concepts, practices, and procedures, extensive experience, and judgment to plan and accomplish goals.

• Consulted with functional unit management and personnel to identify, define, and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access
• Acted as liaison between departmental end-users, technical analysts, information technology analysts, consultants, and other organizations in analysis, design, configuration, testing, and maintenance of case management systems to ensure optimal operational performance
• Analyzed feasibility of, and develops requirements for, new systems and enhancements to existing systems, ensuring system design fits the needs of the users
• Tracked and fully documented changes for functional and business specifications; wrote detailed universally understood procedures for permanent records and use in training
• Identified opportunities for improving business processes through information systems and/or non-system driver changes
• Assisted in the preparation of proposals to develop new systems and/or operational changes
• Directed and participated in studies of new and existing programs and special projects to determine feasibility, resolve problems including organizational, procedural, technical, and fiscal research and analysis
• Developed policy and procedures to improve efficiency, cost-effectiveness, and/or improve internal and external customer service
• Developed information system documentation to support efficient Bank operations
• Prepared reports and written findings and recommendations
• Provided technical assistance in training, mentoring, and coaching professional and technical staff
• Assisted in developing an overall change management strategy for the Bank.

• Planned, and assisted with business case development, eliciting requirements, requirements organization, translating and simplifying requirements, requirements management, and communication, requirements analysis to improve the bank’s market position including, but not limited to; assisting with defining long-term organizational Information Technology strategic goals
• Pioneered the creation of the unit.
• Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.

• Tasked with the following responsibilities
• Wrote code for database applications.
• Developed multi-channel roadmap for desktop and web applications.
• Resolved system test and validation problems to provide normal program functioning.
• Participated in design and planning exercises for future software rollouts.
• Explained project technical risks and benefits during project kick-off.
• Used ASP.NET, JavaScript and SQL Server to develop new applications.
• Designed new features for mobile apps to provide mobile functionality for brand features.
• Guided team in layout modifications to improve functionality.

• Tasked with the following responsibilities: - as an Enterprise Solutions Expert, Systems
• Established relationships with key decision-makers within customer's organization to promote growth and retention.
• Performed day-to-day LAN and WAN administration, maintenance, and support.
• Generated new business with marketing initiatives and strategic plans.

• Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
• Prepared detailed reports on updates to project specifications, progress, identified conflicts, and team activities.
• Optimized core processes to improve business performance and operational agility.
• Presented business leaders with ROI estimations to drive project planning.
• Sustained optimal sender score on two IPs, enhancing inbox delivery and corresponding metrics while improving delivery metrics

Awarded [Best Graduating Student]