Murna Dyeris Opatola
Abuja,FCT
Summary
Result driven Operations Director with extensive experience in senior management roles. Accountable for strategic planning and objective delivery to uplift operational capabilities, achieving key business growth goals. Practical and pragmatic for hands-on team support. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
16
16
years of professional experience
11
11
years of post-secondary education
Work History
Associate Director Operations
African University of Science and Technology
Abuja, FCT
04.2008 - Current
- Planned daily operations to maximize productivity, monitoring KPIs to promote consistent progress towards targets.
- Supervised 15 direct reports and over 80 indirect reports with daily support, regular goal-setting and appraisals.
- Reduced costs and improved operations by analyzing processes and customer feedback.
- Implemented strategic mission, core values and business objectives across company-wide operations.
- Assessed, identified and mitigated risk through strategic planning.
- Reduced costs and improved operations by analyzing processes and customer feedback.
- Analyzed operational data to locate inefficiencies and devise targeted improvement plans.
- Created robust pipeline of business opportunities to complement existing activities.
- Led site operations team to deliver on KPI targets with consistency.
- Secured process improvements for increased quality, compliance and efficiency.
- Planned daily operations to maximize productivity, monitoring KPIs to promote consistent progress towards targets.
- Offered technical support and advice to colleagues using extensive knowledge of Operations/Facilities management
- Motivated team members by providing mentoring and development opportunities.
- Interviewed, hired and trained staff on best bar practices, maintaining highly efficient service teams.
- Prepared and communicated budgets, schedules and reports for appropriate personnel.
- Identified opportunities to secure new revenue streams for increased profitability.
- Drove continuous improvement and innovation in collaboration with management team.
- Oversaw budget governance to achieve cost reduction targets.
- Cultivated culture of continuous improvement, clearly outlining objectives and ideal processes.
Architect/Project manager
Nelson Mandela Institution/African University of S
Abuja, FCT
04.2008 - 07.2014
- Monitored project spending and compiled budgets to develop business use cases.
- Assured project documentation followed internal quality standards.
- Identified and managed budget, timescale and scope changes, recommending actions and improvements to meet project goals.
- Prepared project performance reports with statistics and newly researched information.
- Acted as single point of contact for customers and internal stakeholders.
- Delivered on projects' key objectives with agreed budgets, timelines and standards.
- Led technical delivery teams with in-depth understanding of processes and techniques to deliver high-quality solutions.
- Prepared and submitted scale drawings and contract requirements for bids.
- Oversaw construction sites and resolved problems during building phase.
- Maintained contact with clients to discuss progress of building project, possible adjustments and resolution to problems.
- Incorporated details about finishing materials into drawings and plans.
- Recommended minor adaptations and modifications to complete working drawing sets.
- Handled price negotiations with suppliers on behalf of management to establish fair prices.
- Attended industry training and workshops to acquire knowledge in new trends and technologies.
- Kept projects on schedule and within budget while serving as project leader.
- Created design briefs based on management needs, accurately determining scope of work, budget limitations and technical requirements to guarantee project success.
- Assisted management in making appropriate choices in regards to site location, construction materials and cost estimates.
- Managed design projects from concept development through to completion.
- Coordinated with management, consultants and contractors during construction bidding.
Education
Master of Science - Architecture
Ahmadu Bello University Zaria
Nigeria 02.2005 - 10.2010
Bachelor of Science - Architecture
Ahmadu Bello University Zaria
Nigeria 10.1999 - 11.2004
Skills
- Operations oversight
- Revenue growth
- Project budgeting
- Financial management
- Inventory control
- Problem solving
- Programme oversight
- Policy development
Languages
English
Fluent
Timeline
Associate Director Operations
African University of Science and Technology
04.2008 - Current
Architect/Project manager
Nelson Mandela Institution/African University of S
04.2008 - 07.2014
Master of Science - Architecture
Ahmadu Bello University Zaria
02.2005 - 10.2010
Bachelor of Science - Architecture
Ahmadu Bello University Zaria
10.1999 - 11.2004
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