Summary
Overview
Work History
Education
Skills
Software
Timeline
CustomerServiceRepresentative
Munachi Ibekwe

Munachi Ibekwe

Office assistant
Lagos,LA

Summary

Dynamic Office Assistant with proven expertise at Nigeria Customs Service, enhancing document management efficiency and customer satisfaction. Skilled in data entry and office management, I implemented innovative filing systems and supported executive staff with impactful reports. Known for a positive attitude and exceptional time management, I thrive in fast-paced environments.

Overview

1
1
Language
6
6
years of professional experience

Work History

Office Assistant

Nigeria Customs Service
02.2026 - 10.2026
  • Assisted in processing documentation for customs clearance and compliance.
  • Coordinated communication between departments to ensure efficient workflow.
  • Maintained accurate records of shipments and transactions using database systems.
  • Supported the preparation of reports on import/export activities and trends.
  • Expedited document processing with accurate data entry and timely filing.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Strengthened office organization by implementing new filing systems and digital record-keeping practices.
  • Supported executive staff with well-prepared reports, presentations, and meeting materials.
  • Enhanced document management efficiency, digitizing paper records and establishing easy-to-navigate filing system.

Guidance and Counselor

St. Kizito Girls Secondary School
Umudioka, Anambra
09.2020 - 08.2021
  • Guided clients in developing skills and strategies for dealing with problems.
  • Provided individual and group counseling sessions to support client mental health needs.
  • Conducted thorough assessments to identify client needs and appropriate intervention strategies.

Education

Bachelor of Arts - Guidance And Counseling | Edu Psychology

University of Nsukka
Enugu
10.2023

Skills

Customer service

Positive attitude

Time management

Data entry

File maintenance

Excel spreadsheets

Office management

Documentation and reporting

Schedule management

Team bonding

Software

Microsoft word

Excel spreadsheet

Timeline

Office Assistant

Nigeria Customs Service
02.2026 - 10.2026

Guidance and Counselor

St. Kizito Girls Secondary School
09.2020 - 08.2021

Bachelor of Arts - Guidance And Counseling | Edu Psychology

University of Nsukka
Munachi IbekweOffice assistant