Hi, I’m
Muktar Bukar Mallum
Kaduna,Kaduna State
Overview
10
years of professional experience
Work History
Quarter House HotelKano
Sunday Duty Manager
01.2020 - Current
Job overview
- Works to achieve seamless integration of systems, policies and processes between the hotel and resort with a focus on optimizing efficiency and convenience for hotel guest.
- Oversees that days management of guest experience, providing hands-on guidance and support to all departments where necessary.
- Overseeing a successful operation of the hotel for that day
Quarter House HotelKano
F&B Manager
06.2023 - Current
Job overview
- Managing the day-to-day operations of F&B department
- Developing menus, maintaining health and safety standards
- I alert the store manager on Purchasing supplies based on reorder level
- I supervised a team of 5 sales and 8 production agents thereby increasing sales turnover by 70% and decrease handling time by 90%
Quarter House Hotel
Training/Operation Manager
03.2019 - 06.2023
Job overview
- Analyses the structure and the day-by-day business of a hotel, depending on special needs of the hotel.
- Develops training plans, according to different discrepancies and reviews his training programs all team members have to follow.
- Understanding what guest wants and ensuring that they are provided with such accordingly
Quarter House Hotel
Internal Auditor
08.2015 - 03.2019
Job overview
- Identify the financial risk of the organization and offer recommendations to reduce risk
- Evaluate financial documents for accuracy and compliance with company regulations
- Reconcile accounting and financial records and ensure accurate financial record-keeping
- Verify goods prevailing market prices and compare same with current purchases
Quarter House Hotel
Front Office Supervisor
04.2015 - 08.2015
Job overview
- Ensuring timely and accurate customer service
- Supporting, training, and supervising front office staff
- Handling customer complaints and special requests
- Ensuring prompt payments thereby preventing debtors
Quarter House Hotel
Store Officer
03.2015 - 04.2015
Job overview
- Maintain hotel stores, ensure FIFO LIFO method implementation
- Making requests for supplies, and receiving deliveries
- Supervise and train Assistant Hotel Storekeepers and enforce all company standards and procedures
- Ensure proper stock management, timely issuance of materials
Girls Science Technical CollegeKaraye
Teacher in Civic Education
06.2011 - 07.2012
Timeline
F&B Manager
Quarter House Hotel
06.2023 - Current
Sunday Duty Manager
Quarter House Hotel
01.2020 - Current
Training/Operation Manager
Quarter House Hotel
03.2019 - 06.2023
Internal Auditor
Quarter House Hotel
08.2015 - 03.2019
Front Office Supervisor
Quarter House Hotel
04.2015 - 08.2015
Store Officer
Quarter House Hotel
03.2015 - 04.2015
Teacher in Civic Education
Girls Science Technical College
06.2011 - 07.2012
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