Mukolu Charles
Ogba,Nigeria
Summary
A highly skilled professional with extensive expertise in prototyping, Adobe Creative Suite mastery, and a user-centric approach. Demonstrates exceptional problem-solving abilities, leadership, and resourcefulness. Proficient in Figma, Adobe XD, and Microsoft Visual Studio / VS Code. Adept at generating innovative ideas and maintaining composure under pressure. Career goal: to leverage design skills to create intuitive user interfaces that enhance user experience.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Senior UiUX Designer & Engineer
Xplug Technologies Limited
Surulere, Lagos
10.2019 - 11.2024
- Researched customer needs for improved product design.
- Translate project requirements into forward-thinking visual designs.
- Improved web development plans to achieve client requirements within assigned timeframes.
- Enhanced user experience by designing intuitive and responsive interfaces.
- Achieved sleek aesthetics with innovative material use.
- Conducted usability testing, improved product functionality.
- Collaborated with engineers for harmonious design and functionality.
- Visualised client ideas through detailed sketches.
- Proposed creative solutions, boosted product marketability.
- Streamlined production process with efficient design strategies.
- Utilised Figma and Adobe software to enhance efficiency and creativity.
Website administrator
DreamCity Group
Wuse II, Abia State
02.2015 - 08.2017
- Built and manages the corporate websites and subsidiaries.
- Maintained website functionality by troubleshooting and resolving technical issues.
- Improved site performance through regular updates and optimizations.
- Secured sensitive data by enforcing stringent cybersecurity measures.
- Ensured smooth user experience with regular website testing and debugging.
- Managed content uploads to keep the site current and engaging.
- Monitored web traffic for insights into user behaviour and preferences.
- Coordinated with stakeholders to ensure alignment of website content with company goals.
- Improved user interface by designing responsive and intuitive web pages.
- Designed custom graphics for enhancing visual appeal of websites.
- Collaborated closely with developers to implement design elements effectively.
- Regularly updated sitemaps, aiding in efficient navigation throughout the site.
- Prepared and implemented effective Google Adwords strategies.
- Enhanced web user experiences, growing single-user clicks and page views.
Technical support representative
Tramigo Nigeria
Ikeja, Lagos
03.2013 - 10.2014
- Resolved complex technical issues by providing effective troubleshooting.
- Improved system functionality for enhanced user experience.
- Enhanced customer satisfaction with proactive problem resolution.
- Provided technical guidance to ensure smooth operations.
- Maintained detailed records of reported faults and their solutions.
- Trained staff on new technologies, leading to better productivity.
- Kept abreast of latest technology trends for continuous learning and development.
- Tailored tech solutions according to specific client needs, ensuring high level of customer satisfaction.
- Led training workshops on various hardware and software products, enhancing customer knowledge and usage skills.
- Worked diligently under pressure whilst maintaining a high standard of work, demonstrating resilience and dedication in demanding situations.
- Investigated and diagnosed customer's technical and product queries.
- Employed advanced troubleshooting and expert application knowledge to solve system user interface problems.
Education
National Diploma - Computer Science
Lagos City Polytechnic
Ikeja, Lagos 09.2004 - 11.2008
Skills
- Prototyping
- Adobe creative suite mastery
- User-Centric approach
- Feedback reception
- User interface intuition
- Experience with invision
- Microsoft office suite proficiency
- Problem-solving
- Calm under pressure
- Leadership
- Resourcefulness
- Mrosoft Visual Studio / VS Code
- Colour theory understanding
- Figma proficient
- Adobe XD proficient
- Idea generation
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Affiliations
British Computer Society, MTCSP OOXSMONJJH, United Kingdom
Personal Information
Hobbies: Gaming, Reading, Socializing
Languages
Arabic
Fluent
Certification
ALISON
Diploma in User Experience Design
Foundations of User Experience (UX) Design
References
References available upon request.
Timeline
Senior UiUX Designer & Engineer
Xplug Technologies Limited
10.2019 - 11.2024
Website administrator
DreamCity Group
02.2015 - 08.2017
Technical support representative
Tramigo Nigeria
03.2013 - 10.2014
National Diploma - Computer Science
Lagos City Polytechnic
09.2004 - 11.2008
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