Summary
Overview
Work History
Education
Skills
Certification
Projects
Accomplishments
Timeline
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MUHIDIN WARSAME

Summary

Experienced cybersecurity professional with a proven track record of safeguarding organizations against evolving cyber threats. Skilled in network security, threat intelligence, and incident response, with a strong understanding of compliance requirements and risk management principles. Dedicated to staying ahead of emerging threats through continuous learning and proactive security measures. Passionate about protecting data integrity and maintaining the confidentiality of sensitive information

Overview

5
5
years of professional experience
1
1
Certification

Work History

Azure Customer Success Manager

Accenture
Minneapolis, MN
04.2022 - Current
  • Developed and maintained relationships with customers to facilitate user engagement and satisfaction.
  • Collaborated with cross-functional teams to develop strategies for driving customer success.
  • Provided and delivered technical solutions and guidance resulting in a 40% improvement in system efficiency
  • Delivered presentations on product features, benefits, and value propositions at conferences or webinars.
  • Developed custom solutions for customers based on their individual business objectives.
  • Assisted sales team by providing technical expertise during the sales process.

Technology Content Creator/instructor

Eye Cloud Solution, LLC
07.2020 - Current
  • Successfully halted and mitigated RDP brute force attacks, ensuring data integrity and confidentiality.
  • Introduced the utilization of security metrics to proactively mitigate vulnerabilities, leveraging historical threat analysis.
  • Installed and configured Azure firewall to manage inbound and outbound internet access effectively.
  • Strengthened network security, reducing unauthorized access incidents by 40%.
  • Designed and implemented Azure virtual network infrastructure, enhancing connectivity and scalability.
  • Improved network efficiency by 30% and reduced latency by 25%.

Network Support Engineer.

Acuative
Minneapolis, MN
04.2019 - 02.2022
  • Configured and maintained various network devices such as routers, switches, and firewalls.
  • Improved network reliability by 25% through efficient deployment and configuration practices.
  • Engaged with clients at both high and technical levels to discuss network issues and propose effective resolutions.
  • Installed and configured new hardware and software components related to networking issues.
  • Reduced project completion time by 20% by facilitating clear and timely communication between departments.

Education

Computer Systems Networking & Telecommunication

VCA-DBT

Skills

  • Client Relations
  • Customer Account Management
  • Strategic Planning
  • Customer Advocacy
  • Cloud Security
  • Security Awareness and Training
  • Security Operations (SecOps)
  • Security Architecture:
  • Network Security
  • Microsoft azure
  • Windows Server
  • network Infrastructure
  • Lan-WAN
  • Firewalls
  • Network security
  • Vmwar

Certification

  • SC- 200 Microsoft Security Operations Analyst
  • Sc-300 Identity and access management
  • Az-500 Microsoft Azure security Technologies
  • Cisco Certified Network Associate (CCNA)

Projects

Online Instructor  July 2023 to Present 

  • Currently serving as the instructor for cybersecurity fundamentals, mentoring over 30 students within local communities.

SOC and Honeynet in Azure                                                                               Feb 2023- April 2023

  • Leveraged Azure Sentinel for threat detection, fortified NSG by restricting traffic to specified public IPs, enhancing cybersecurity resilience.

Eyecloudsolution                                                                                                July 2020 to Present

 ( https://eyecloudsolution.com/ )  

  • Actively post cybersecurity training articles- Microsoft Azure cloud security.

Accomplishments

  • Developed and implemented a comprehensive cybersecurity awareness training program for employees, resulting in a 50% decrease in phishing incidents.
  • Successfully led a cross-functional team in the investigation and remediation of a major security breach, minimizing data loss and mitigating reputational damage.
  • Implemented a robust incident response plan, reducing the average time to detect and respond to security incidents by 30%.
  • Conducted regular penetration testing exercises, identifying and patching critical vulnerabilities before they could be exploited by malicious actors.

Timeline

Azure Customer Success Manager

Accenture
04.2022 - Current

Technology Content Creator/instructor

Eye Cloud Solution, LLC
07.2020 - Current

Network Support Engineer.

Acuative
04.2019 - 02.2022

Computer Systems Networking & Telecommunication

VCA-DBT
MUHIDIN WARSAME