MUHEEZ ADETOLA DEJONWO
Surrey,British Columbia
Summary
Dedicated professional with extensive experience in clinical and administrative support across hospital and remote environments. Registered member of the Nigerian Association of Social Workers, with a strong foundation in psychosocial support, patient advocacy, and healthcare navigation. Committed to lifelong learning and cultural competence, effectively engaging with diverse populations to meet unique client needs. Passionate about mental health and social justice, focused on creating inclusive and supportive environments that drive positive change.
Overview
4
4
years of professional experience
1
1
Certification
Work history
Social Work Virtual Adminstrative Assistant
My Freedom VA
2025.01 - 2026.06
- Processed payment of invoices efficiently.
- Submitted claims promptly to maintain smooth financial operations.
- Assisted in remittance processing for seamless financial transactions.
- Coordinated prior authorization requests to ensure compliance.
Social Worker | Administrative Assistant
Real Hope Hospital
2025.07 - 2026.06
- Directed clients to hospital and healthcare appointments while advocating for their needs.
- Enhanced communication between clients and medical professionals to ensure effective support.
- Assisted healthcare professionals during emergencies to streamline patient care processes.
- Prepared and submitted billing claims to healthcare partner organizations, ensuring accurate documentation and timely reimbursement processing.
Hall Senator | Audit Committee Secretary
Babcock University Students Association
2022.09 - 2024.06
- Advocated for student interests across campus at Babcock University.
- Organised social events to enhance student experience and well-being.
- Facilitated communication between administration and students to address concerns effectively.
Practicum | Clinical Social Worker
Babcock University Teaching Hospital
2022.01 - 2023.12
- Supported patients and families in navigating health care system and identifying available services.
- Provided psychosocial assessment and counselling to alleviate stress and enhance quality of life.
- Coordinated discharge planning services to promote continuity of care.
Internship|Social Welfare Officer|Records Officer
Thani-Oladunjoye Old People Care Centre
2023.07 - 2023.09
- Processed and maintained medical records of patients in electronic and physical format.
- Listened actively to patients' concerns and provided necessary support.
- Connected patients with relevant resources and support services.
- Coordinated bi-weekly social gatherings for patients.
Internship | Assistant Social Welfare Officer
Ministry of Youth and Social Development
2023.06 - 2023.08
- Provided support services to families to enhance children's safety and well-being.
- Managed supervised cases for families from various demographic backgrounds.
- Compiled and documented detailed reports on adoption processes, child abuse cases, and family altercations, ensuring accuracy and sensitivity in addressing each unique situation.
Education
Bachelor of Social Work - Social Work
Babcock University
Skills
- Case Management
- Client Advocacy
- Medical Claims Processing (Invoice & Remittance Handling)
- Medical Records Management (EHR & Documentation)
- Report Writing & Case Documentation
- Family Support Services & Community Outreach
- Professional Communication & Stakeholder Coordination
- Design Software: Canva & Adobe Suite [ Photoshop, etc ]
Certification
- Health Insurance Portability and Accountability Act (HIPAA)
- Illinois Medicaid Comprehensive Assessment of Needs and Strengths (IM+CANS)
- New Horizons
- Member of the Nigerian Association of Social Workers
LANGUAGES
English
Fluent
Yoruba
Fluent
Affiliations
- Videography
- Photography
- Graphic Designing
References
References available upon request.
Timeline
Social Worker | Administrative Assistant
Real Hope Hospital
2025.07 - 2026.06
Social Work Virtual Adminstrative Assistant
My Freedom VA
2025.01 - 2026.06
Internship|Social Welfare Officer|Records Officer
Thani-Oladunjoye Old People Care Centre
2023.07 - 2023.09
Internship | Assistant Social Welfare Officer
Ministry of Youth and Social Development
2023.06 - 2023.08
Hall Senator | Audit Committee Secretary
Babcock University Students Association
2022.09 - 2024.06
Practicum | Clinical Social Worker
Babcock University Teaching Hospital
2022.01 - 2023.12
Bachelor of Social Work - Social Work
Babcock University