Moderator
Muhammad Soliu
Web3 Social Media Manager And Moderator
Ikeja,Lagos
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level web3 social media marketing and management position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Proficient moderator with demonstrated strengths in oral and written communication, interpersonal relations and product testing gained during 5-year career. Enthusiastic about working with engineers to design, test, and improve plans. Looking for chance to apply expertise to new role with progressive organization.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
1
1
Language
Work History
Discord and Telegram Moderator and Manager
Jason Merch
USA, Florida
2023.08 - Current
- Estimated numerical length of runs during new service installations.
- Managed multiple social media platforms for diverse audiences, resulting in increased brand visibility.
- Implemented operational timelines for service shut-offs to be observed.
- Fostered a culture of respect among users by modeling positive communication skills and promoting constructive dialogue.
- Worked to create safe, low-cost and dependable designs.
- Developed guidelines and best practices for maintaining a respectful, professional tone in online discussions.
- Analyzed interruption reports and outage databases to identify outage trends and determine needed coordination changes.
- Contributed insights from moderation experiences towards the development of platform improvements and new feature implementations.
- Maintained strict adherence to confidentiality standards when handling sensitive user information or disputes involving personal matters.
- Reviewed and approved content submissions according to established policies, ensuring quality control across all channels.
- Coordinated regular team meetings to discuss challenges, successes, and goals for upcoming initiatives within the community.
- Assisted in onboarding new moderators by conducting training sessions on moderation tools and techniques.
- Collaborated with fellow moderators to create a safe, inclusive online environment for users.
- Consistently enforced community guidelines through fair application of disciplinary actions such as warnings or temporary bans.
- Boosted community engagement through timely responses to comments and inquiries.
- Provided ongoing feedback to content creators, fostering collaboration and continuous improvement of materials.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Resolved problems, improved operations and provided exceptional service.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Passionate about learning and committed to continual improvement.
- Gained extensive knowledge in data entry, analysis and reporting.
- Worked well in a team setting, providing support and guidance.
Social Media Manager
Reece Nichols
Canada
2021.11 - 2023.02
- Led team meetings and training sessions, fostering collaboration among team members for optimal results in social media management tasks.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Streamlined content creation processes, improving efficiency while maintaining quality standards.
- Conducted research to determine current benchmark trends and audience preferences.
- Created and implemented systems and processes for monitoring media coverage.
- Developed relationships with influencers to grow reach of company and create wider visibility.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Collaborated with cross-functional teams on integrated marketing initiatives, resulting in increased online presence.
Education
Bsc. Physiotherapy - Physiotherapy
University of Ilorin
Ilorin, Kwara State, Nigeria 2021.06 - Current
Skills
Negotiation
Cross-cultural communication
Salesmanship
Influencing skills
Attention to Detail
Project Scheduling
Teamwork and Collaboration
Reliability
Professionalism
Problem-solving aptitude
Relationship Building
Effective Communication
Adaptability
Analytical Skills
Competitive Research
Problem Diagnostics
Time management abilities
Team Collaboration
Decision-Making
Interests
Social Media Marketing Manager
Telegram Caller
Telegram Manager
Discord Manager
Influencer Marketing
Graphics Designer
Degen Caller
Timeline
Discord and Telegram Moderator and Manager
Jason Merch
2023.08 - Current
Social Media Manager
Reece Nichols
2021.11 - 2023.02
Bsc. Physiotherapy - Physiotherapy
University of Ilorin
2021.06 - Current