Summary
Overview
Work History
Education
Skills
Technical Skills
Volunteering & Activities
Languages
Timeline
Generic

Muhammad Aadil Hussain

Sales
London

Summary

Dynamic and driven sales professional with proven experience in customer service, retail operations, and team leadership. Skilled at converting interactions into opportunities, driving repeat business, and delivering customer-focused solutions that exceed expectations. Adept at handling high-volume environments, managing client queries, and supporting sales lifecycles from initial contact to post-sale support. Known for clear communication, persuasive negotiation, and problem-solving under pressure. Seeking to transition into a sales-focused role where communication, persuasion, and results-driven performance are key to success.

Overview

1
1
year of professional experience
2029
2029
years of post-secondary education

Work History

Retail Assistant Manager

Sajid Food Store
03.2024 - 07.2024
  • Delivered excellent customer service to an average of 120+ customers daily, ensuring satisfaction and repeat business.
  • Processed transactions efficiently and accurately, maintaining 98% till balancing accuracy.
  • Monitored and restocked inventory, reducing product shortages by 35% through proactive shelf management.
  • Led a small team of 5–10 staff, providing task delegation and operational oversight during shifts.
  • Coordinated online orders and delivery scheduling, improving order turnaround time by 40%.

Customer Service/IT Support

Health Revivals
02.2023 - 08.2023
  • Resolved 50+ weekly client inquiries via email and web platforms, maintaining a 95% customer satisfaction rating.
  • Managed and updated over 200+ customer accounts on the company’s website, ensuring accurate records and seamless service delivery.
  • Participated in contract signings for data protection, supporting GDPR compliance and reducing risk of data breaches.
  • Provided first-line troubleshooting support for users, reducing technical issue escalation by 30%.
  • Assisted in onboarding new clients by explaining service offerings and walking them through the sign-up process, contributing to a 15% increase in customer retention.

Education

BTEC national Foundation Diploma - Information Technology

Sir George Monoux Sixth Form College
Walthamstow, Waltham Forest. London
01-2024

GCSEs (9 Subjects, Grades 9–4) - General Education (GCSEs)

Kelmscott Secondary School
Walthamstow, London
01.2018 - 01.2023

Skills

  • Customer Engagement & Relationship Building
  • Sales Support & Transaction Handling
  • Upselling & Cross-selling Techniques
  • Communication & Active Listening
  • Retail & Inventory Management
  • Conflict Resolution
  • CRM & POS Systems
  • Time Management & Organisation
  • Contract & Data Handling
  • B2C Client Interaction
  • Team Coordination & Task Delegation
  • Problem Solving & Objection Handling

Technical Skills

  • Microsoft Office Suite
  • CRM tools (basic)
  • POS and Retail Inventory Software
  • Email Correspondence Tools
  • Website Administration (basic)

Volunteering & Activities

  • Maths Tutor (Volunteer) – Assisted secondary school students with exam preparation.
  • Student Ambassador – Promoted academic programmes to prospective students in outreach initiatives.
  • Boxing Coach (Junior Level) – Trained young athletes for competitive events, enhancing teamwork and discipline.

Languages

  • English: Proficient
  • Urdu: Upper Intermediate

Timeline

Retail Assistant Manager

Sajid Food Store
03.2024 - 07.2024

Customer Service/IT Support

Health Revivals
02.2023 - 08.2023

GCSEs (9 Subjects, Grades 9–4) - General Education (GCSEs)

Kelmscott Secondary School
01.2018 - 01.2023

BTEC national Foundation Diploma - Information Technology

Sir George Monoux Sixth Form College

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Muhammad Aadil HussainSales