Msurshima Iortsor
App,Abuja
Summary
Patient-focused Caregiver with demonstrated experience providing compassionate and comprehensive care. Skilled in monitoring vital signs, performing wound care and assisting with daily living activities. Demonstrated ability to provide emotional support to patients and families.
Overview
10
10
years of professional experience
13
13
Certifications
1
1
Language
Work History
Health Care Assistant
SECHILD INITIATIVE
Abuja, Nigeria
01.2023 - Current
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Performed vital signs monitoring, ensuring timely reporting of any abnormalities to the medical team.
- Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.
- Participated in ongoing training sessions, staying current with best practices in health care assistance.
- Arranged bedding and cushions to enhance patient comfort in bed and chairs.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Collaborated with healthcare professionals to develop individualized care plans tailored to each patient''s specific needs.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
LGA TECHNICAL AND LIAISON OFFICER
JIREHDOO FOUNDATION
Kwara, State
01.2020 - 12.2022
- Supported organizational goals by facilitating the exchange of information among team members and departments.
- Maintained an open line of communication with clients, ensuring satisfaction and addressing any concerns promptly.
- Developed strong working relationships with external partners, strengthening collaboration on joint initiatives.
- Liaised between internal departments and external partners to promote efficient communication and collaboration.
- Contributed positively to company culture by actively participating in employee engagement initiatives.
- Coordinated efforts between teams to achieve project objectives within tight deadlines.
- Optimized resource allocation across various projects by closely monitoring budgets and expenditures.
- Monitored and reported on progress of liaison initiatives, providing feedback to stakeholders.
- Consolidated critical data from multiple sources for timely reporting to senior management and stakeholders.
- Organized successful events by coordinating logistics, managing budgets, and overseeing promotional activities.
Team Leader
JDF/UNDP COVID-19 One Basket
Lagos, Nigeria
11.2021 - 01.2022
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
Data Entry Clerk
MANAGEMENT SCIENCE FOR HEALTH
Abuja, Nigeria
12.2020 - 01.2021
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Sorted documents and maintained organized filing process.
- Verified accuracy of data entered into system to produce error-free reports.
Data Entry Clerk
MANAGEMENT SCIENCE FOR HEALTH
Abuja, Nigeria
10.2018 - 10.2018
TRAINGING FACILITATOR
Benue State Ministry Of Health/ Chemonics Intern
Benue, Nigeria
05.2018 - 09.2018
- Conducted post-training analysis to identify areas for improvement in future sessions, resulting in continuous refinement of program offerings.
- Incorporated real-world examples into course materials to provide employees with practical applications of theoretical concepts.
- Documented class attendance and participation and provided feedback to management.
- Planned and facilitated Type workshops in accordance with Type curricula, employing varied methods to maximize attendance.
PERSONAL CAREGIVER
Parent
Abuja, Nigeria
08.2014 - 12.2014
- Maintained clean, safe, and well-organized patient environment.
- Administered medication as directed by physician.
- Provided safe mobility support to help patients move around personal and public spaces.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Assisted patients with self-administered medications.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Entertained, conversed, and read aloud to keep patients mentally alert.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
- Monitored progress and documented patient health status changes to keep care team updated.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Improved client satisfaction by providing personalized care and attention to their unique needs.
- Promoted client health by assisting with daily hygiene tasks, medication administration, and regular exercise routines.
Education
Diploma - HEALTH AND SOCIAL CARE
Alison Company(Online)
Ireland 05.2024
Certifications - Pathway To Care
Florence Academy (Online)
United Kingdom05.2024
Bachelor Of Science - Sociology
Benue State University
Benue State, Nigeria 12.2014
High School Certification - Commercial
W. M. Bristow Secondary School
Gboko, Nigeria07.2010
Skills
Patient-focused care
Feeding assistance expert
Inpatient care
Observing responses
Documenting behaviors
Recording vital signs
Companionship and emotional support
Patient Management
Supporting personal needs
Dementia and Alzheimer's knowledge
Certification
Level 3 Diploma in Adult Care
Timeline
Level 3 Diploma in Adult Care
06-2024
Certification in Duty of care.
06-2024
Certificate in Basic First Aid Awareness
06-2024
Certification in communication
06-2024
Certification in Continence care.
06-2024
Certificate in Self-care and Personal Well-being.
05-2024
Certificate in Mental Health Awareness
05-2024
Certificate in Dementia Level 1.
05-2024
Certificate in Introduction to Trauma-informed Care
05-2024
Certificate in the Six C’s Of Care
05-2024
Health Care Assistant
SECHILD INITIATIVE
01.2023 - Current
Team Leader
JDF/UNDP COVID-19 One Basket
11.2021 - 01.2022
Developing, Mentoring and Supporting Youth Leadership Building Trust and Mentoring Youth
01-2021
Data Entry Clerk
MANAGEMENT SCIENCE FOR HEALTH
12.2020 - 01.2021
LGA TECHNICAL AND LIAISON OFFICER
JIREHDOO FOUNDATION
01.2020 - 12.2022
Toring Youth 2021 Young African Leaders Initiative ● 2020 Management Strategies for People and Resources 2020 Young African Leaders Initiative
01-2020
Data Entry Clerk
MANAGEMENT SCIENCE FOR HEALTH
10.2018 - 10.2018
Supply Chain Management. Benue State Ministry of Health
09-2018
TRAINGING FACILITATOR
Benue State Ministry Of Health/ Chemonics Intern
05.2018 - 09.2018
PERSONAL CAREGIVER
Parent
08.2014 - 12.2014
Diploma - HEALTH AND SOCIAL CARE
Alison Company(Online)
Certifications - Pathway To Care
Florence Academy (Online)
Bachelor Of Science - Sociology
Benue State University
High School Certification - Commercial
W. M. Bristow Secondary School
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