Dynamic Customer Service Representative with a proven track record at Essence Needz Supermarket, excelling in problem-solving and active listening. Enhanced customer loyalty through empathetic complaint resolution and efficient training of new staff. Skilled in managing high-pressure situations, ensuring timely follow-ups, and maintaining detailed records to boost satisfaction and team morale.
Customer service
Love studying to consistently improve and add to my knowledge. To keep myself fit for the day and week, one of the exercise i love engaging myself in is playing football.