Moses Odemakinde
Ibadan
Summary
Ability to work effectively with the institutes that offers me a consistent positive atmosphere and a dynamic environment, to offer my best and solve issues that will make us a preferred market leader. Dedicated Customer Care Officer with expertise in complaint resolution and client engagement. Proven ability to enhance customer satisfaction through effective communication strategies.
Overview
16
16
years of professional experience
Work History
Plaster of Paris
Self employed
Ibadan/Oyo
01.2020 - Current
Led installation processes as CEO, overseeing staff and coworkers for optimal performance.
- Applied safe practices while mixing and utilizing chemicals in operations.
- Achieved desired consistency by expertly mixing plaster for diverse applications.
Access Bank Plc
Access bank Plc
Ibadan
08.2014 - Current
Customer Care Officer, attending to all customer’s complaints.
Union Bank Plc
Union Bank of Nigeria
Osogbo
02.2010 - 03.2011
Customer Care Officer
Education
High School Diploma -
Federal Polytechnics of Ado Ekiti
Ekiti State02-2013
West African Examinations Council - Sciences
St’ Dominic’s High School Akure
Ondo State12-2004
Skills
- Customer relations
- Project management manager
- Installation of plaster of Paris
- Computer skills
- Microsoft office
- Problem solving
- Client engagement
- Communication strategy
- Complaint resolution
- Data entry
- Friendly, positive attitude
Timeline
Plaster of Paris
Self employed
01.2020 - Current
Access Bank Plc
Access bank Plc
08.2014 - Current
Union Bank Plc
Union Bank of Nigeria
02.2010 - 03.2011
High School Diploma -
Federal Polytechnics of Ado Ekiti
West African Examinations Council - Sciences
St’ Dominic’s High School Akure