MARTHA ASHIBOGWU
Ogba, Lagos
Summary
Results-driven Relationship Manager with over 10 years of experience in building and maintaining strong relationships with high-value clients in the financial services industry. Proven track record of consistently meeting and exceeding sales targets, expanding client portfolios, and providing tailored financial solutions to individuals, businesses, and corporations.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Relationship Manager
Lukefield Finance Company Limited
07.2025 - Current
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Consistently exceeded quarterly sales goals by cultivating a strong network of professional contacts and referrals.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
Branch Manager
Letshego Microfinance Bank, Lagos
01.2021 - 07.2025
- Market Expansion and Growth Strategy:
- Develop and execute strategies to enter new markets and expand market share effectively.
- Generate new business opportunities by mobilizing deposit liabilities and funds within the MSME and retail sectors.
- Monitor competitors closely and adjust strategies as necessary to maintain a competitive edge.
- Client Acquisition and Relationship Management:
- Lead initiatives to acquire new clients and grow the customer base.
- Negotiate with clients, partners, and stakeholders to secure favorable deals and partnerships.
- Cultivate and nurture relationships with retail and MSME customers in need of financial support for their businesses.
- Product Development and Sales Leadership:
- Drive the development, launch, and sales of new product offerings, setting sales targets and guiding the business team to achieve revenue goals.
- Implement sales strategies aimed at maximizing profitability and ensuring sustainable growth.
- Performance Monitoring and Reporting:
- Monitor key performance indicators (KPIs) to assess the success of business development efforts.
- Prepare regular reports for management, providing insights into progress and achievements.
- Industry Representation and Networking:
- Represent the institution at industry events, conferences, and seminars to enhance brand visibility.
Senior Relationship Manager
Letshego Microfinance Bank, Lagos
01.2017 - 01.2021
- Strategic Client Engagement and Revenue Growth:
- Continuously implement Business Banking's strategy, engaging clients within the Relationship Manager (RM)-managed base to drive annual revenue growth.
- Ensure all accounts within the portfolio qualify for RM management, maintaining a high standard of client service.
- Client Relationship Management and Product Delivery:
- Drive deepening activities with high-value clients, utilizing the full range of Business Banking products and collaborating with specialists.
- Analyze client needs and provide tailored Business Banking products and services, leveraging analytics for informed decision-making.
- Portfolio Management and Credit Integrity:
- Understand client businesses thoroughly to ensure their needs are met through Business Banking products and services, initiating next-best conversations backed by analytics.
- Maintain the integrity of clients' credit portfolios through effective monitoring, early intervention, and remedial actions, providing leadership and expertise in product and service provision.
Agric Support Officer (Credit and Marketing)
Union Bank of Nigeria
01.2008 - 01.2015
- Strategic Client Engagement and Revenue Growth:
- Implement Business Banking's strategy by actively engaging clients within the Relationship Manager (RM)-managed base to drive annual revenue growth.
- Ensure all accounts in the portfolio meet the qualifications for RM management, maintaining high standards of client service.
- Client Relationship Management and Product Delivery:
- Drive deepening activities with high-value clients, utilizing the full range of Business Banking products and collaborating with specialists.
- Analyze client needs and provide tailored Business Banking products and services, leveraging analytics for informed decision-making.
- Business Understanding and Portfolio Management:
- Thoroughly understand client businesses to ensure their needs are met through Business Banking products and services, initiating next-best conversations backed by analytics.
- Maintain the integrity of clients' credit portfolios through effective monitoring, early intervention, and remedial actions, ensuring optimal client satisfaction.
- Leadership and Expertise:
- Provide leadership and expertise in the provision of products and services to customers, liaising effectively with internal teams and specialists to meet client needs efficiently.
Education
Institute of Debt Recovery Practitioners of Nigeria (IDPRN)
01.2020
Associate Member - undefined
Chartered Institute of Bankers of Nigeria (CIBN)
01.2018
Microfinance Certified Banker - undefined
MCIB
01.2018
B.Agric (Hons) - Soil Science
Ambrose Alli University
Ekpoma, Edo State01.2004
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Marywood Grammar School
Ebute Metta, Lagos01.1996
Skills
- Relationship building
- Client relationships
- Relationship building and management
- Excellent communication
Certification
Agricultural Financing for Microfinance Banks organized by AFOS and the Frankfurt School of Finance and Management 2022
Anti-money laundering (AML), Countering the Financing of Terrorism and Proliferation
(CFT &P) 2022
LetsGo Agile – Lean and Agile Fundamentals Certificate organized by Coursera 2022
Compliance induction (Global) by Thomson Reuters 2022
Financial Crime Training and Competence Certificate by Thomson Reuters August 2018
Agricultural Financing Webinar Course organized by USAID and World Bank
(Lending to the Agricultural Sector)
Workshop on the Agricultural desks officers of Banks, organized by the Nigerian Agricultural Insurance corporation (NAIC)
workshop on Commercial Agricultural Credit Scheme (CACS)
International conference on Agricultural Financing
(Financing Agricultural Value chain in sub-Sahara Africa, Abuja)
Marketing of Agricultural products
Issues in Leadership programme by Leadership & Vision from August 5 - 8, 2009 in Lagos.
Agricultural financing in Nigeria
References
Available on Request
Training
- Agricultural Financing for Microfinance Banks organized by AFOS and the Frankfurt School of Finance and Management 2022
- Anti-money laundering (AML), Countering the Financing of Terrorism and Proliferation (CFT &P) 2022
- LetsGo Agile – Lean and Agile Fundamentals Certificate organized by Coursera 2022
- Compliance induction (Global) by Thomson Reuters 2022
- Financial Crime Training and Competence Certificate by Thomson Reuters August 2018
- Agricultural Financing Webinar Course organized by USAID and World Bank (Lending to the Agricultural Sector)
- Workshop on the Agricultural desks officers of Banks, organized by the Nigerian Agricultural Insurance corporation (NAIC)
- Agricultural workshop on Commercial Agricultural Credit Scheme (CACS)
- International conference on Agricultural Financing (Financing Agricultural Value chain in sub-Sahara Africa, Abuja)
- Marketing of Agricultural products
- Issues in Leadership programme by Leadership & Vision from August 5 - 8, 2009 in Lagos.
- Agricultural financing in Nigeria
Languages
English
Full Professional
Timeline
Relationship Manager
Lukefield Finance Company Limited
07.2025 - Current
Branch Manager
Letshego Microfinance Bank, Lagos
01.2021 - 07.2025
Senior Relationship Manager
Letshego Microfinance Bank, Lagos
01.2017 - 01.2021
Agric Support Officer (Credit and Marketing)
Union Bank of Nigeria
01.2008 - 01.2015
Associate Member - undefined
Chartered Institute of Bankers of Nigeria (CIBN)
Microfinance Certified Banker - undefined
MCIB
B.Agric (Hons) - Soil Science
Ambrose Alli University
undefined
Marywood Grammar School
Institute of Debt Recovery Practitioners of Nigeria (IDPRN)
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