Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Hobbies
Timeline
AdministrativeAssistant
MOHAMMED KENNY ABDULAZIZ

MOHAMMED KENNY ABDULAZIZ

No. 6, Ado Ekiti Close Area 11 Garki

Summary

Highly organized and dynamic Salesman well-versed in monitoring market conditions and industry changes to promote Banking products and services options to customers. Gifted in building qualitative business relations and maintaining consistent sales. Persuasive negotiator with performance-oriented nature.

Overview

11
11
years of professional experience

Work History

E-Business Sales North Central Regions

Unity Bank Plc
Abuja
10.2021 - Current
  • Drive sales of various e-products; cards, mobile app, EFT products.
  • Promote customer's awareness on various e-Channels (e-Payment, e-Collection, ATM, POS)
  • Liaise with Branches to secure new Business mandates and make presentations to Institutions, State governments and Blue chip companies.
  • Train and educate Branches on new upgrades on e-products and e-Channels.
  • Supervise all e-Champions over North central Region.
  • Communicate performances to Branch managers and strategize ways to improve performances.
  • Increased Performance by 30% in last quarter.

Relationship Officer

Unity Bank Plc
Abuja
07.2017 - 10.2021
  • Responsible for training and development of Direct Sales Agent
  • Identifying new markets and business segments
  • Managing business relations and meeting customers expectation
  • Processing and evaluating credit facilities and other contingent liabilities
  • Generated leads and boosted brand through professional and personal networks.
  • Retained and grew portfolio of relationships by performing proactive, mobile and value-adding partnership role.
  • Promoted, structured and provided financial advice customized to best meet needs of customers.
  • Surpassed assigned target by 500%

Relationship Officer

Unity Bank Plc
Ilorin
06.2013 - 07.2017
  • Responsible for periodic marketing update report to manager.
  • Processing and evaluating overdrafts, loans and contingent liability to increase profitability.
  • Retained and grew portfolio of relationships by performing proactive, mobile and value-adding partnership role.
  • Developed and executed marketing programs and general business solutions resulting in increased exposure, market penetration and elevated account opening.
  • Developed technical and non-technical marketing presentations, public relations campaigns and market storms and rallies.
  • Achieved target by 90%

Teller

Unity Bank Plc
Abuja
11.2011 - 06.2013
  • Handling deposits and withdrawal of cash and Cheque transactions.
  • Processing of checks and other Bill of exchange
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.
  • Established rapport with new clients to increase satisfaction and loyalty.
  • Prepared variety of different written communications, reports and documents to ensure smooth operations.
  • Treated over 100 transactions daily.

Customer Service Officer

Trustfund Pensions Plc
Abuja
04.2009 - 02.2010
  • Enlighten customer's on retirement benefit program and Retirement savings account.
  • Respond to phone calls and e-mails and follow-up on customers complaints.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Resolved concerns with products or services to help with retention, drive sales and Recommend for process improvements.
  • Promoted company brand and unique offerings through personalized customer service.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Completed data entry to record call notes, suggestions and questions.
  • Attended to over 50 customer complaints and enquiries per day.

Education

B.Sc. - International Relations And Diplomacy

Igbinedion University
Benin, Edo
08.2007

WAEC | NECO - Social Sciences

Federal Government College Kwali
Abuja, Nigeria
07.2003

First School Leaving Certificate -

F.A.A.N Nursery And Primary School
Kano, Nigeria
1996

Skills

  • 360 ° Leadership Approach
  • Sales management
  • Excellent command of speech and Written Communication
  • Strong Analytical and Problem Solving Skills
  • Proficiency in Microsoft Office
  • Team-Oriented and Cooperative
  • Time Management
  • Strong Negotiation Skills

Accomplishments

  • British Council Management Express; Seminar on Survival tools for business in a competitive market
  • British Council Management Express; Seminar on Building successful organization tried and proven business structure
  • Mc Kinsey Accelerate Programe In-view
  • Advance Credit Risk Analyst Divitae training Institute.

Affiliations

Graduate Member (Nigerian Institute of Management).

Associate Member (Nigeria Institute of Training and Development)

Hobbies

Reading, Playing Tennis and Cycling

Timeline

E-Business Sales North Central Regions

Unity Bank Plc
10.2021 - Current

Relationship Officer

Unity Bank Plc
07.2017 - 10.2021

Relationship Officer

Unity Bank Plc
06.2013 - 07.2017

Teller

Unity Bank Plc
11.2011 - 06.2013

Customer Service Officer

Trustfund Pensions Plc
04.2009 - 02.2010

B.Sc. - International Relations And Diplomacy

Igbinedion University

WAEC | NECO - Social Sciences

Federal Government College Kwali

First School Leaving Certificate -

F.A.A.N Nursery And Primary School

Similar Profiles

CREATE PROFILE
MOHAMMED KENNY ABDULAZIZ