Member Institute Of Professional Managers And Administrators
Abuja,FCT
Summary
Self-motivation and target oriented.
Ability to work under pressure and tight reporting schedules.
Excellent oral and written communication skills.
Good interpersonal skills with the ability to work effectively in a team.
Integrity and tact.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Experience Centre Manager
9mobile Nigeria
Ensure the effective and efficient operations of the assigned 9Mobile experience center.
Retail Sales Experience Centre Manager
9mobile Nigeria
9 2014 - Current
Ensure the effective and efficient operations of the assigned 9Mobile experience center and supervise additional Experience Centers in and outside Abuja
Customer Care Executive
Etisalat Nigeria
09.2014 - Current
Deliver prompt and professional solutions for customer inquiries via phone, email, online chat, etc.
Retail Advisor, Mobile Point of Sales (Team lead)
9mobile Nigeria
03.2011 - 09.2014
Create an outstanding buying experience for the customer.
Depot Sales Representative
Salas Oil and Gas
01.2009 - 01.2010
Sales Representative at Kaduna Refinery and Petrochemicals
Customer Care Executive
MTN Nigeria
01.2007 - 01.2009
Contribute to the sustenance of the MTN brand by providing high-quality customer care to all MTN’s customers through assigned media/ within the designated location.
Education
Master’s in business administration. -
Usman Danfodiyo University, Sokoto
Post-graduate Diploma in Management. - undefined
Ahmadu Bello University, Zaria
BA(Ed) Economics - undefined
Bayero University, Kano
Senior Secondary School Certificate - undefined
West African Examination Council, Gumi College, Kaduna
First School Leaving School Certificate - undefined
Sheikh Abubakar Gumi College, Kaduna
Skills
Community Income generating activities/Social Support
Certification
Member Institute of Professional Managers and Administrators
Personal Information
Date of Birth: 08/02/80
Gender: Male
Nationality: Nigerian
Marital Status: Married
References
Available on request
Timeline
Customer Care Executive
Etisalat Nigeria
09.2014 - Current
Retail Advisor, Mobile Point of Sales (Team lead)
9mobile Nigeria
03.2011 - 09.2014
Depot Sales Representative
Salas Oil and Gas
01.2009 - 01.2010
Customer Care Executive
MTN Nigeria
01.2007 - 01.2009
Experience Centre Manager
9mobile Nigeria
Retail Sales Experience Centre Manager
9mobile Nigeria
9 2014 - Current
Master’s in business administration. -
Usman Danfodiyo University, Sokoto
Post-graduate Diploma in Management. - undefined
Ahmadu Bello University, Zaria
BA(Ed) Economics - undefined
Bayero University, Kano
Senior Secondary School Certificate - undefined
West African Examination Council, Gumi College, Kaduna
First School Leaving School Certificate - undefined