Mohammed Tanko
Member Institute Of Professional Managers And Administrators
Abuja,FCT
Summary
- Self-motivation and target oriented.
- Ability to work under pressure and tight reporting schedules.
- Excellent oral and written communication skills.
- Good interpersonal skills with the ability to work effectively in a team.
- Integrity and tact.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Experience Centre Manager
9mobile Nigeria
- Ensure the effective and efficient operations of the assigned 9Mobile experience center.
Retail Sales Experience Centre Manager
9mobile Nigeria
9 2014 - Current
- Ensure the effective and efficient operations of the assigned 9Mobile experience center and supervise additional Experience Centers in and outside Abuja
Customer Care Executive
Etisalat Nigeria
09.2014 - Current
- Deliver prompt and professional solutions for customer inquiries via phone, email, online chat, etc.
Retail Advisor, Mobile Point of Sales (Team lead)
9mobile Nigeria
03.2011 - 09.2014
- Create an outstanding buying experience for the customer.
Depot Sales Representative
Salas Oil and Gas
01.2009 - 01.2010
- Sales Representative at Kaduna Refinery and Petrochemicals
Customer Care Executive
MTN Nigeria
01.2007 - 01.2009
- Contribute to the sustenance of the MTN brand by providing high-quality customer care to all MTN’s customers through assigned media/ within the designated location.
Education
Master’s in business administration. -
Usman Danfodiyo University, Sokoto
Post-graduate Diploma in Management. - undefined
Ahmadu Bello University, Zaria
BA(Ed) Economics - undefined
Bayero University, Kano
Senior Secondary School Certificate - undefined
West African Examination Council, Gumi College, Kaduna
First School Leaving School Certificate - undefined
Sheikh Abubakar Gumi College, Kaduna
Skills
Community Income generating activities/Social Support
Ability to travel to different parts of the country to serve as needed
Facilitation, Interpersonal and Communication Skills
Demand creation, Behavioral change, and Communication
Team building and management
Proven computer literacy skills in office programs (Ms Word and PowerPoint and Excel)
Certification
Member Institute of Professional Managers and Administrators
Personal Information
- Date of Birth: 08/02/80
- Gender: Male
- Nationality: Nigerian
- Marital Status: Married
References
Available on request
Timeline
Customer Care Executive
Etisalat Nigeria
09.2014 - Current
Retail Advisor, Mobile Point of Sales (Team lead)
9mobile Nigeria
03.2011 - 09.2014
Depot Sales Representative
Salas Oil and Gas
01.2009 - 01.2010
Customer Care Executive
MTN Nigeria
01.2007 - 01.2009
Experience Centre Manager
9mobile Nigeria
Retail Sales Experience Centre Manager
9mobile Nigeria
9 2014 - Current
Master’s in business administration. -
Usman Danfodiyo University, Sokoto
Post-graduate Diploma in Management. - undefined
Ahmadu Bello University, Zaria
BA(Ed) Economics - undefined
Bayero University, Kano
Senior Secondary School Certificate - undefined
West African Examination Council, Gumi College, Kaduna
First School Leaving School Certificate - undefined
Sheikh Abubakar Gumi College, Kaduna