Mohammed Muheeb Ur Rahman
Mechanical Engineer
Shivamogga
Summary
Dedicated Junior Service Advisor with 2 years of experience in automotive industry and with a motivation to maintain customer satisfaction and contribute to company's success. Proven interpersonal and motivational ability ensure a strong team approach and the attainment of maximum performance levels and productivity. Strong analytical, creative problem solving and information seeking skills with the ability to respond tactically in a dynamic environment.
Overview
20
20
years of post-secondary education
4
4
Languages
Work History
Service Advisor
Maruti Suzuki Body Shop Shivamogga
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
- Achieved high customer ratings by consistently exceeding expectations in all aspects of service advising.
- Reduced wait times with efficient coordination of service tasks among technicians.
- Educate customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty. Estimate automobile repair time accurately, scheduling jobs according to shop capacity.
- Verify the documents required for insurance claim and maintain complete records.
- Developing cost estimates by collecting information and data on repairs and researching parts, labour operations, and shop flow
- Communicate effectively with insurance companies, documenting in detail each process of repair.
- Inspect the vehicle repairs for quality control during entire repair process and prior to customer delivery.
- Coordinating with technicians to facilitate vehicle repairs.
- Managing scheduling, quotes, and billing for body shop services.
- Communicating effectively with customers about repair needs and status updates.
- Scheduling appointments and managing repair timelines.
- Ensuring customer satisfaction through follow-up after completion of services.
Keeping records of repair orders, invoices, and customer interactions.
Education
BE (Mechanical Engineering) -
PES Institute of Technology And Management
Shivamogga 04.2001 - 04.2021
Skills
Leadership
undefinedPersonal Information
- Father's Name: Ejaz Ahmed
- Mother's Name: Kouser Parveen
- Date of Birth: 02/05/98
- Gender: Male
- Nationality: Indian
Internship
Completed an Internship as Intern on “Manufacturing by Suprajit Automotive Private Limited.
Areas Of Interest
- Mechanical Design
- Manufacturing
- Transportation System
- Engine Manufacturing
Projects
Mechanical Engineer Intern:
Disclaimer
I hereby declare that all the information furnished above is true and correct to the best of my knowledge.
Timeline
BE (Mechanical Engineering) -
PES Institute of Technology And Management
04.2001 - 04.2021
Service Advisor
Maruti Suzuki Body Shop Shivamogga
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