Volleyball
MODESTUS CHINONSO NKEMAKOLAM
Nurse Assistant
Owerri ,Imo
Summary
Compassionate and dedicated healthcare professional with experience at Holy Cross Germantown Hospital, skilled in vital signs monitoring and patient management. Proven ability to enhance patient well-being through effective communication and teamwork, fostering trust and collaboration within medical teams. Committed to continuous learning and delivering high-quality care in fast-paced environments.
Overview
2026
2026
years of professional experience
Work History
Nurse Assistant Intern
Fetha Teaching Hospital
08.2023 - Current
- Assisted nursing staff with patient care activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing team.
- Maintained cleanliness and organization of patient rooms and supplies.
- Supported patients with daily living activities, enhancing overall well-being.
- Documented patient information accurately in electronic health records.
- Assisted in administering medications under nurse supervision, ensuring accurate dosages and adherence to medication schedules.
- Monitored vital signs and reported changes to the nursing staff for timely intervention.
- Improved patient satisfaction through effective communication and empathetic listening skills.
- Increased overall patient well-being by engaging in therapeutic communication techniques during bedside visits.
- Actively participated in change-of-shift handoffs, ensuring clear communication regarding each patient''s status among team members.
Banking Customer Service Representative
FINCA Microfinance Bank
2020 - 07.2023
- Managed customer inquiries and resolved issues efficiently through effective communication.
- Provided support in account management, ensuring accuracy in transactions and documentation.
- Assisted customers in understanding financial products, enhancing service quality and satisfaction.
- Collaborated with team members to streamline processes, improving operational efficiency.
- Enhanced customer satisfaction by providing prompt and accurate responses to inquiries regarding bank products and services.
- Supported branch sales goals with effective cross-selling of banking products, increasing overall revenue.
- Provided training to new customer service representatives, ensuring high standards of service.
- Monitored customer accounts for fraudulent activity, enhancing security and trust.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Increased efficiency and team productivity by promoting operational best practices.
Health Care Assistant
Holy Cross Germantown Hospital
02.2016 - 09.2020
- Assisted patients with daily living activities, enhancing comfort and well-being.
- Monitored vital signs, ensuring timely reporting of changes to nursing staff.
- Educated patients and families on health management and care plans.
- Collaborated with interdisciplinary teams to coordinate patient care effectively.
- Trained new staff on best practices and hospital policies to ensure compliance.
- Advocated for patients' needs, fostering a supportive and compassionate care environment.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Performed vital signs monitoring, ensuring timely reporting of any abnormalities to the medical team.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Cultivated strong relationships with patients and families, fostering an environment of trust and open communication that facilitated better healthcare experiences.
- Supported patients'' physical therapy goals through guided exercises and range of motion activities.
- Facilitated smooth patient transfers by coordinating with interdisciplinary teams and families for seamless transitions.
- Assisted in implementation of new healthcare protocols, leading to improved patient care processes.
- Reduced stress levels for patients and families by providing clear communication and timely updates on care plans.
Education
High School Diploma - Management Science
Unity Secondary School
Ebonyi 09.2020
First School Leaving Certificate - Business
Jesus With Children School
Abakaliki 07.2014
Skills
Vital signs monitoring
Interests
Reading
Traveling
Teamwork collaboration skills
Timeline
Nurse Assistant Intern
Fetha Teaching Hospital
08.2023 - Current
Health Care Assistant
Holy Cross Germantown Hospital
02.2016 - 09.2020
Banking Customer Service Representative
FINCA Microfinance Bank
2020 - 07.2023
High School Diploma - Management Science
Unity Secondary School
First School Leaving Certificate - Business
Jesus With Children School