Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
SoftwareDeveloper
Mobolaji Oladayo Lawal

Mobolaji Oladayo Lawal

Senior IT Analyst
Port Harcourt

Summary

Dedicated telecommunications professional with exceptional leadership, training and personnel management skills. Quality-minded, decisive and persistent in following through with objectives. Accustomed to making decisions independently and driven to strengthen policies and procedures to enhance operations. Excellent communication, organizational and budget administration skills.

Overview

22
22
years of professional experience
3
3
years of post-secondary education
11
11
Certificates

Work History

Senior Head of Operation IT

Genesis Group, Harcourt
Port Harcourt
09.2022 - Current
  • Supervise and manage the organization's IT systems, ensuring smooth and efficient operations.
  • Measure KPIs and team success, establishing and aligning department goals with the organization's objectives.
  • Provide Applications & network support services to Genesis Head office, Genesis Hotels and Genesis Quick Service Resturants.
  • Collaborate with management and clients to analyze new technology and tools, leading transformation initiatives and driving innovation.
  • Streamline digital processes, resulting in improved technical infrastructure and increased operational efficiency
  • Enhance and reconfigure internal network security systems, ensuring data integrity and protection
  • Lead large-scale IT projects, including the design and implementation of new IT systems and services for the company and its clients.
  • Provide complete end-to-end engineering and installation of route-based IP network solutions.
  • Manage, tracked, and coordinated problem resolution and escalation processes.
  • Perform troubleshooting for Mikrotik router, Cisco switch, and packet analysis.

Service Delivery Coordinator

Oilserv Limited
Port Harcourt
10.2021 - 08.2022
  • Led all project ICT initiatives and deployment
  • Installed and configured software, hardware and networks
  • Monitored system performance according to requirements and troubleshooting issues and outages
  • Ensured security and efficiency of IT infrastructure, implementing software/firmware upgrades with new releases and models, access controls, backups, firewalls, endpoint and cloud security solutions
  • Managed network servers and technology tools
  • Set up accounts and manage domain and application account policies
  • Developed expertise to train staff on new technologies
  • Managed Change management for approved changes and IT policies
  • Coordinated troubleshooting, systems backups, archiving, disaster recovery, and information security, and provides expert support when necessary
  • Supervised implementation of internal systems
  • Ensured that all members of infrastructure and service support team are fully aware of objectives, how their input contributes to these objectives, understand their roles/responsibilities and how their performance will be measured
  • Identify individual development needs within ICT sub team and implement effective training, coaching and/or mentoring to address these needs
  • Supervised activities of team members for optimal productivity and maintained close relationships with cross functional colleagues
  • Developed and maintained relationships with local/international suppliers/vendors to ensure that services are delivered on time and in full
  • Continuously sought for opportunities to improve system performance through technology and working practices
  • Challenged conventional thinking through analysis and comes up with better/cheaper/faster alternatives.

Systems Administrator

Oilserv Limited
Port Harcourt
08.2018 - 09.2021
  • Server, Desktop and Network Administration.
  • Performed Periodic Preventive Maintenance of Servers, computers, Printers, CCTV, Access control.
  • Maximized system availability through development and testing of contingency plans.
  • Team lead for desktop configuration/deployment team
  • Led server infrastructure development, quality assurance, staging and production systems.
  • Monitored networks and network devices to resolve technical problems quickly.
  • Spearheaded inventory control measures to replenish and maintain IT equipment.
  • Analyzed complex project server issues and worked on large enterprise and business-critical applications.
  • Implemented Network security, firewall and high level authentication protocol
  • Designed and evaluated WAN and LAN connectivity technologies.
  • Delivered Tier 1, Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution across 6 base locations and 7 project locations.
  • Supported project sites IT infrastructure planning, design, and implementation
  • Managed internet services and subscription across different base locations
  • Planned and implemented upgrades to system hardware and software.
  • Developed, implemented and reviewed IT Policies and Procedures.
  • Mentored and coached junior ICT staff.

Project Coordinator

GALMEL Integrated Services Limited
Lagos
01.2014 - 07.2018
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Sourced, vetted and managed vendors needed to accomplish project goals.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Developed and implemented project plans and budgets to ensure successful execution.
  • Recruited and oversaw personnel to achieve performance and quality targets.
  • Verified quality of deliverables and conformance to specifications before submitting to clients.
  • Kept corporate and client information confidential, adhering to data safety measures.

ICT Manager

Ocean Marine Security Limited
Port Harcourt
03.2013 - 12.2013
  • Managed and integrated telecommunications services and systems across office locations.
  • Implemented and maintained functional shore monitoring and control system at Security Operation Center Unit
  • Liaised with Heads of Units to initiate strategic IT services to enhance departmental functional outputs
  • Liaised with vendors to ensure standard practices are adhered to during project implementation and supplies of IT consumables/equipment
  • Planned and coordinated integration of new ICT operations and external partner services to OMS network
  • Planned and coordinate Crisis management initiatives/tasks
  • Prepared ICT monthly budget and ensured 100% implementation within stipulated time frame
  • Developed periodic update of ICT Policies and Standard Operating Procedure
  • Provided team leadership in group projects, delegating tasks and providing feedback.
  • Revived and Optimized Disaster Recovery/Business Continuity plan by activating broken P2P link for server replication to remote location
  • Redesigned Ocean Marine Security Limited LAN for network efficiency, fault tolerance, security, scalability, and manageability
  • Prepared ICT incident and monthly reports for Managing Director
  • Coordinated and updated ICT asset register
  • Coached and mentored IT team to facilitate team performance for optimum service delivery
  • Coordinated Network/Help Desk and Technical Support for local and remote users
  • Coordinated Server (Hardware and Software) deployment and management
  • Boosted team performance and work quality by enhancing training.
  • Coordinated and supervised erection of 140 feet mast for Vessel AIS Base Station, VHF radio base station and Co-location Service with ISP
  • Coordinated and supervised Maintenance of two 120 feet masts and 90 feet mast for Vessel AIS Base Station and Repeater Station, VHF radio, Internet Service Equipment, P2P radio antenna.
  • Coordinated AIS installation, fault troubleshooting and general maintenance on board OMS Patrol Boats with my ICT team members

Systems Administrator

Smit Lamnalco Nigeria Limited
Lagos
07.2006 - 03.2013
  • Deployed, installed and managed Computer Hardware and Software in all West Africa offices and on company vessels
  • Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet service.
  • Maintained applications to keep software current with necessary software updates and upgrades.
  • Managed data backups and disaster recovery operations to comply with business continuity initiatives.
  • Deployed antivirus and security solutions throughout entire system network.
  • Configured and managed Servers and Business Software such as; Domain Server, DNS Server, DHCP Server, Antivirus Server, MS Dynamics Great Plains, Microsoft Financial Reporting, Budget Control 8.8, Captaris Work ow, BASSNET Ship Management
  • Implemented Power Management for IT Operation using inverters with battery bank to support up to 48 hours uninterrupted power
  • Ensured data integrity, security and backup for all computer users and servers
  • Monitored and ensured timely payment request of all IT related Subscriptions
  • Provided leadership and mentoring to the IT team
  • Responsible for financial database management and transfer to head office in Sharjah via FTP
  • Managed users and Vessels email Systems at shore and offshore locations
  • Coordinated and updated ICT assets management and Managed IT requisitions.
  • Managed Help Desk and Technical Support for local and remote users
  • Backed up company data to distributed storage centers to avoid massive data loss.
  • Participated in preparation of yearly IT budget
  • Related with the head office IT for group wide integrations.

Assistant Training Manager/Computer Instructor

Akmos Global Services Limited
Port Harcourt
03.2003 - 08.2005
  • Planned, Coordinated and Managed Computer Training Institute
  • Coordinated IT Certification Training (Oracle 9i, MCSE, CCNA.)
  • Maintained and supported on Windows 2000 and Windows XP
  • Installed, maintained and supported training institute Computer systems and local area network
  • Prepared Training Institute Requisitions and Inventories
  • Trained students on basic Computer Application Software
  • Organized and edited training manuals, multimedia visual aids, and other educational materials.
  • Developed MS Access database for printing internet call credit card

Subject Teacher

National Youth Service Corps, NYSC
Ondo
01.2002 - 12.2002
  • Taught Students of Christ Chapel Ode-Irele Mathematics, Physics and Chemistry
  • Developed and distributed study guides to reinforce lecture details and help students with test preparation.
  • Collaborated with other NYSC members to build a toilet facility for the Local Government Secretariat at Ode-Irele
  • Assessed student learning progress and comprehension with routine tests and standardized examinations.
  • Participated in other community services

Education

Bachelor of Science - Statistics

University of Ilorin
Ilorin
04.1998 - 05.2001

Skills

Service delivery and Support

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Accomplishments

  • Oracle Property Management System Installation from June 2023 – August 2023. This include the implementation of a new MICROS Simphony Management system and upgrade of old version of Oracle Opera PMS for Genesis Woji Hotels comprising of 3 facilities, Genesis Place, Genesis Castle and Genesis Cottage. This has improved operations by 40%
  • Internet Access Point Upgrade for Reventon Hotel in January 2023. A review of internet distribution at Genesis Reventon Hotel led to the revamping of the Access point the adoption of Ubiquiti Unified UAC Pro Access point for central management and easy roaming. Internet guest voucher was implemented and Guest satisfaction rating grew by 30%
  • Oilserv Time attendance and meal Mangement May 2022 – August 2022. Implemented time attendance and meal management for Oilserv Ltd as a digital alternative to manual signing of attendance at resumption and closing time and also during lunch at the canteen. This reduced the time spent by staff to signing by about 70%
  • Migration of SAP ECC to SAP S4Hannah from June 2020 – May 2021. This involved Conversion of SAP ECC database to SAP S4Hannah and Migration of SAP enterprise solution from on Premise to Cloud for easy access from any part of the world, for better resource planning and integration and smoother operation. Implementation of E-Request feature among other features brought about less use of paper to raise requests which helped with about 20% cost savings.
  • Oilserv New 5 floors office Complex IT infrastructure Installation from August 2018 – June 2019. Activities carried out includes relocation of IT infrastructure and users from Porta Cabins to a structured office complex where the following were implemented; LAN design (Hybrid: Fiber and Copper, LAN and WLAN), Data Center design ( Raise floor, Network Rack, Server Rack, Power back up), wireless access point (Ubiquiti system implemented with radius server), workstation/central printer/IP phones/ Conference room/Access control design, Costing, vendors screening and contracts award, Purchase, supply and inspection of devices and equipment, Implementations, monitoring and testing. Configuration of devices and software.
  • Migration of Ocean Marine Securities Ltd email system to Microsoft Exchange Online from November 2023 – December 2023. This involves the migration of Ocean Marine Securities Ltd user emails from Generic email solution to Standard Microsoft Exchange Online for business. This is a more efficient way to work and email backup is guaranteed which brings in about 35% improvement on communication.
  • Installation of 120 feet Telecoms Mast at Ocean Marine Securities Ltd in June 2013. The Installation of the telecommunication mast hosted our marine communication equipment for effective communication from the Security Operation Center (SOC) and the patrol vessels. Also, there was a co-location agreement with an ISP to host their equipment on the Mast This has improved communication between the patrol boats and the SOC by 40% and also lowered the cost of internet service.
  • Smit Lamnalco office LAN Setup in Lagos from February 2011 – April 2011. This involves office Network/server Room/Workstations plan and design, Vendor engagement, network installation and user setup in Lagos office and relocation of Servers, Routers, Switches, central UPS and computers from Port Harcourt to Lagos.

Certification

Information Security Management System (ISMS) - ISO 27001 Lead Auditor

Timeline

Information Security Management System (ISMS) - ISO 27001 Lead Auditor

10-2022

Information Security Management System (ISMS) - ISO 27001 Lead Implementer

09-2022

Information Security Management System (ISMS) - ISO 27001 Lead Implementer

09-2022

Senior Head of Operation IT

Genesis Group, Harcourt
09.2022 - Current

NSE1 Network Security Associate

02-2022

Service Delivery Coordinator

Oilserv Limited
10.2021 - 08.2022

Remote Work and Virtual Collaboration Certificate (RWVCPC)

03-2021

ICSI | CyberSecurity Essentials

12-2020

CyberArk Certified Trustee

07-2020

CyberArk Privileged Access Security

07-2020

ICSI | CNSS Certified Network Security Specialist

05-2020

Systems Administrator

Oilserv Limited
08.2018 - 09.2021

Project Coordinator

GALMEL Integrated Services Limited
01.2014 - 07.2018

ICT Manager

Ocean Marine Security Limited
03.2013 - 12.2013

EC-Council Certified Security Specialist

10-2012

IT Service Management ITIL Foundation V3

11-2011

Systems Administrator

Smit Lamnalco Nigeria Limited
07.2006 - 03.2013

Assistant Training Manager/Computer Instructor

Akmos Global Services Limited
03.2003 - 08.2005

Subject Teacher

National Youth Service Corps, NYSC
01.2002 - 12.2002

Bachelor of Science - Statistics

University of Ilorin
04.1998 - 05.2001
Mobolaji Oladayo LawalSenior IT Analyst