Mobola ADEDOTUN
Lagos
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Head of Operations
Travelnow Ltd
06.2021 - Current
- The day-to-day administration and operation of the business.
- Handling all the internal affairs of a company, daily communication with the CEO and operational strategies to employees
- Business Development
- Improved overall productivity with the introduction of innovative process improvement initiatives.
- Increased customer satisfaction by actively addressing concerns and ensuring timely resolutions.
- Led cross-functional teams to achieve company goals, fostering collaboration and communication.
Travel Consultant
Self Employed Services
09.2019 - 03.2020
- Travel Consultant
- Worked closely with clients to understand unique needs and meet specific travel desires.
- Organized trips for individual, family and business travelers.
- Followed up with customers to increase customer service with travel plans.
Senior Travel Consultant
Travelnow Ltd
05.2016 - 09.2019
- This is a leading firm in the tourism and hospitality sector and is known to package international trips for accounting professionals nationwide
- Research and structuring international tour packages and negotiating with oversea vendors.
- Increased client satisfaction by providing personalized travel recommendations and itinerary planning.
- Managed high-profile accounts, ensuring seamless coordination of complex international itineraries for VIP clientele.
Special Duties Assistant
MFM Worldwide
04.2014 - 05.2016
- This religious organization is one of the biggest and fastest growing in Nigeria with over thousands of branches within the country and has a registered presence in over 100 countries. I was responsible for
- Daily communications with the General Overseer worldwide
- Audit of branches within and outside Nigeria.
- Ad hoc assignments as the needs of the General Overseer arose.
Executive Administrative duties – transcription, reports, emails
MFM Worldwide
01.2010 - 03.2014
- Assisted development and implementation of new administrative procedures.
- General EA duties
Education
Accounting (BSc) -
Babcock University
Skills
- Organizational Development
- Workforce Planning
- Financial Analysis
- Team Leadership
- Performance Measurement
- Operational Excellence
- Business Analysis
Certification
Entrepreneurship Specialization Certificate, Wharton, Uni of Pennsylvania (Online)
Personal Information
- Profile: Female, 37
- Title: Head of Operations
- Nationality: Nigerian
Timeline
Head of Operations
Travelnow Ltd
06.2021 - Current
Travel Consultant
Self Employed Services
09.2019 - 03.2020
Senior Travel Consultant
Travelnow Ltd
05.2016 - 09.2019
Special Duties Assistant
MFM Worldwide
04.2014 - 05.2016
Executive Administrative duties – transcription, reports, emails
MFM Worldwide
01.2010 - 03.2014
Accounting (BSc) -
Babcock University
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