Well paying jobs
Mmesomachukwu Jennifer Onu
Receptionist, Healthcare, Housekeeper
Enugu,Enugu State
Summary
Dynamic and detail-oriented receptionist with proven expertise at H&R Block, excelling in customer relations and office administration. Skilled in scheduling and verbal communication, I effectively resolved client issues, enhancing satisfaction and loyalty. My strong organizational abilities and technical support experience contributed to streamlined operations and improved performance.
Overview
2
2
years of professional experience
1
1
Language
Work History
Receptionist
Receptionist, H&r Block
01.2023 - 12.2024
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Maintained client relationships through clear communication.
Health Care Assistant
Health Care Service Corporation
01.2023 - 02.2025
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Performed vital signs monitoring, ensuring timely reporting of any abnormalities to the medical team.
- Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.
- Participated in ongoing training sessions, staying current with best practices in health care assistance.
- Arranged bedding and cushions to enhance patient comfort in bed and chairs.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Supported nursing staff with care of incontinent patients and promotion of continence care.
- Collaborated with healthcare professionals to develop individualized care plans tailored to each patient''s specific needs.
- Responded swiftly to emergency situations, providing prompt assistance while following established protocols until professional help arrived onsite.
- Contributed to efficient patient care by accurately documenting medical information and maintaining up-to-date records.
- Cultivated strong relationships with patients and families, fostering an environment of trust and open communication that facilitated better healthcare experiences.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
Education
Institution - Mass Communication
Institute of Management And Technology
Enugu State08.2025
Skills
Scheduling
Verbal and written communication
Telephone skills
Staff Management
Organization skills
Shorthand writing
Office administration
Mail handling
Professional demeanor
Bookkeeping
Database administration
Administrative support
Performance improvement
Expense reporting
Customer/Client relations
Technical Support
Documentation and reporting
Customer and client relations
Security awareness
Transcription and dictation
Time management
Travel coordination
Travel planning
Multi-line Telephone Systems
Interests
Timeline
Receptionist
Receptionist, H&r Block
01.2023 - 12.2024
Health Care Assistant
Health Care Service Corporation
01.2023 - 02.2025
Institution - Mass Communication
Institute of Management And Technology