Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic
Mmesomachukwu Jennifer Onu

Mmesomachukwu Jennifer Onu

Receptionist, Healthcare, Housekeeper
Enugu,Enugu State

Summary

Dynamic and detail-oriented receptionist with proven expertise at H&R Block, excelling in customer relations and office administration. Skilled in scheduling and verbal communication, I effectively resolved client issues, enhancing satisfaction and loyalty. My strong organizational abilities and technical support experience contributed to streamlined operations and improved performance.

Overview

2
2
years of professional experience
1
1
Language

Work History

Receptionist

Receptionist, H&r Block
01.2023 - 12.2024
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Maintained client relationships through clear communication.

Health Care Assistant

Health Care Service Corporation
01.2023 - 02.2025
  • Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
  • Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
  • Performed vital signs monitoring, ensuring timely reporting of any abnormalities to the medical team.
  • Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.
  • Participated in ongoing training sessions, staying current with best practices in health care assistance.
  • Arranged bedding and cushions to enhance patient comfort in bed and chairs.
  • Lifted patients using appropriate equipment in accordance with moving and handling policy.
  • Supported nursing staff with care of incontinent patients and promotion of continence care.
  • Collaborated with healthcare professionals to develop individualized care plans tailored to each patient''s specific needs.
  • Responded swiftly to emergency situations, providing prompt assistance while following established protocols until professional help arrived onsite.
  • Contributed to efficient patient care by accurately documenting medical information and maintaining up-to-date records.
  • Cultivated strong relationships with patients and families, fostering an environment of trust and open communication that facilitated better healthcare experiences.
  • Maintained clean environment with due consideration to health and safety issues and infection control policy.

Education

Institution - Mass Communication

Institute of Management And Technology
Enugu State
08.2025

Skills

Scheduling

Interests

Well paying jobs

Timeline

Receptionist

Receptionist, H&r Block
01.2023 - 12.2024

Health Care Assistant

Health Care Service Corporation
01.2023 - 02.2025

Institution - Mass Communication

Institute of Management And Technology
Mmesomachukwu Jennifer Onu Receptionist, Healthcare, Housekeeper