MIRRET UGBE
Lagos
Summary
Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory.
Overview
7
7
years of professional experience
Work History
SALES MANAGER
FastCredit Financial
Lagos
09.2022 - Current
- Demonstrated effectiveness in the review and management of monthly sales proceeds reaching $10,000.
- Created and delivered monthly sales performance reports to management.
- Performed in-depth analysis of customer data to detect trends, preferences, and untapped growth prospects.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Participated in negotiations with vendors regarding product purchases or contracts.
- Established relationships with key clients, while maintaining existing customer base.
HUMAN RESOURCE SPECIALIST
Marslight Global Limited, MGL
Calabar
02.2021 - 07.2022
- Managed recruitment processes such as candidate screening, interviewing, and issuing employment offers to selected candidates.
- Streamlined the handling of employee files, leave requests, time sheets, expense reports and exit procedures.
- Supported the CEO by handling administrative duties including minute-taking, report-writing, travel planning, and project management.
- Developed and tracked administrative, stock purchase and employee budget
- Facilitated resolution of conflicts and provided guidance to employees regarding organizational policies.
- Implemented successful strategies to promote staff loyalty and cultivate a thriving organizational culture.
MEDICAL ASSISTANT
Ibrahim .A. Commasie Police Modern Hospital, Katsina
Katsina
11.2018 - 10.2019
- Acted as primary contact for handling emergency incidents
- Delivered exceptional customer service to ensure satisfaction of clients and patients
- Led workshops teaching proper application of first aid
- Provided Administrative support to the Doctors.
- Scheduled appointments for patients via phone and in person.
- Conducted patient interviews to gather medical history, document chief complaints, and record vital signs.
- Instructed patients about proper use of medications, medical procedures, and following physician's advice.
- Engaged in team meetings to enhance workflows with a focus on improving patient population outcomes.
CUSTOMER SALES REPRESENTATIVE
Globacom Limited, GLO
Calabar
10.2017 - 09.2018
- Present, promote and sell products and services using solid arguments to existing and prospective customers
- Perform cost-benefit analysis of existing and potential customers to meet their needs
- Establish, develop and maintain positive business relationships to ensure future sales
- Achieve agreed upon sales targets and outcomes within schedule
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Education
Certificate in Russian Language -
Kursk State Medical University
Russia11-2020
Bachelor of Science - Human Physiology
University of Calabar
Calabar, CR09-2017
Skills
- Background knowledge in python
- profiling
- Pipeline Management
- KPI analysis
- Sales Tracking
- Profitability Optimization
- Financial records analysis
- Persuasive Negotiations
- Staff Management
- Complex Problem-Solving
Timeline
SALES MANAGER
FastCredit Financial
09.2022 - Current
HUMAN RESOURCE SPECIALIST
Marslight Global Limited, MGL
02.2021 - 07.2022
MEDICAL ASSISTANT
Ibrahim .A. Commasie Police Modern Hospital, Katsina
11.2018 - 10.2019
CUSTOMER SALES REPRESENTATIVE
Globacom Limited, GLO
10.2017 - 09.2018
Certificate in Russian Language -
Kursk State Medical University
Bachelor of Science - Human Physiology
University of Calabar
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