Microsoft office
Miraga Akande
IT Support
FCT, Abuja
Summary
Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
IT Technician
Pearl Hilton International Hotel
Benin City
03.2022 - 01.2023
- Maintained office PCs, networks and mobile devices.
- Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
- Set up PCs, projectors and microphones for use in video conferencing rooms.
- Monitored systems in operation and quickly troubleshot errors.
IT Technician
Properdeeds Realty
Benin City
08.2020 - 02.2022
- Maintained office PCs, networks and mobile devices.
- Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
- Set up PCs, projectors and microphones for use in video conferencing rooms.
- Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
- Set up and maintained user accounts and client access.
Education
HND - Computer Science
Auchi Polytechnic, Auchi
Auchi, Edo State, Nigeria 12.2012 - 11.2017
Skills
Desktop Technical Support
Hardware and software installation
Technical Writing
Wireless Networking
Software
Web/Analytical tools
Interests
Writing
Volunteering and community service
Timeline
IT Technician
Pearl Hilton International Hotel
03.2022 - 01.2023
IT Technician
Properdeeds Realty
08.2020 - 02.2022
HND - Computer Science
Auchi Polytechnic, Auchi
12.2012 - 11.2017