Strategic staffing and branch operations leader with nearly three decades of experience delivering workforce solutions across Department of Defense (DoD) contracting and manufacturing environments. Extensive expertise leading recruiting operations, driving branch performance, managing client relationships, and building high-performing teams while ensuring regulatory compliance and operational excellence. Demonstrated success overseeing full-cycle recruitment for both security-cleared professionals and skilled industrial talent, supporting complex hiring initiatives in high-volume, compliance-driven environments. Experienced in branch operations, performance management, workforce planning, client development, and P&L oversight. Recognized for developing collaborative teams, strengthening client partnerships, and executing staffing strategies that align business objectives with workforce demands.
Overview
3
3
years of professional experience
Work History
Branch Operations Manager
ADECCO
Birmingham, Alabama
01.2024 - Current
Direct day-to-day branch operations to ensure operational efficiency, regulatory compliance, service excellence, and financial performance.
Lead, mentor, and develop a multidisciplinary team of recruiters, account managers, and operational staff while fostering accountability and continuous improvement.
Monitor branch performance through key operational metrics, including placements, revenue, gross margin, fill ratios, and overall delivery effectiveness.
Partner with recruiting teams to fulfill high-priority staffing requirements across DoD-cleared and industrial workforce environments.
Support recruitment initiatives for security-cleared professionals, including Secret and TS/SCI positions, while maintaining compliance with government hiring standards.
Oversee recruitment delivery for skilled manufacturing and blue-collar positions, ensuring timely fulfillment of client workforce demands.
Build and strengthen long-term client relationships through strategic communication, workforce planning discussions, quarterly business reviews, and responsive service delivery.
Serve as the primary escalation point for client concerns, implementing timely solutions that strengthen customer satisfaction and operational continuity.
Collaborate with business development teams to identify growth opportunities within government contracting and industrial staffing markets.
Participate in proposal development, RFP/RFQ responses, and strategic initiatives supporting organizational growth objectives.
Ensure compliance with federal employment regulations and company policies, including EEO, OFCCP, FCRA, and Department of Defense staffing requirements.
Oversee employee safety initiatives, risk management practices, and workforce compliance across internal employees and contingent staff.
Analyze labor market trends, competitive intelligence, and workforce demands to develop effective local staffing strategies aligned with organizational objectives.
Align branch execution with corporate initiatives while supporting national programs and enterprise staffing contracts.
Education
Juris Doctor (J.D.) - undefined
Birmingham School of Law
Master of Science (M.S.) - Organizational Leadership