MICHAEL TALABI
Lagos
Summary
Industrious and result driven individual, eager to leverage several years of professional experience to new role. Excellent communicator and closer with solid record of success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
COLLECTION SPECIALIST
FAIRMONEY MICROFINANCE BANK
Lagos
08.2024 - Current
- Developed solutions to resolve customer payment disputes or discrepancies.
- Identified delinquent accounts and initiated appropriate collection action in accordance with the company's policies.
- Negotiated repayment terms with customers based on their individual circumstances.
- Handled incoming calls from customers regarding account status, billing inquiries, payment arrangements.
- Secured payments by following up with customers which disregarded promise to pay.
- Met demands of busy collections group by performing high volume of daily calls.
STATISTICIAN
LAGOS STATE MINISTRY
Lagos
01.2022 - 01.2024
- Company Overview: Lagos state ministry of waste management
- I extracted data requirements to enable policy makers and local authorities to make data-driven decisions regarding waste management
- I provided insights to inform the creation of effective waste management policies and regulations, guiding communities towards more sustainable waste practices
- Lagos state ministry of waste management
COLLECTION SPECIALIST
CHA CHA FINTECH COMPANY
Lagos
11.2020 - 01.2022
- Negotiated with customers to reach payment agreements.
- Researched customer accounts for payment history and creditworthiness.
- Identified potential areas of improvement within the collections process and reported findings to management.
- Developed repayment plans with customers based on individual financial circumstances.
- Conducted phone calls to delinquent borrowers in order to collect overdue payments.
MERCHANDISING ANALYST
TECHNOCRAT COMM. INC
Ogun State
01.2020 - 09.2020
- Company Overview: This company deals with the sales of gadgets such as Phones, Laptops, Desktops, UPS, Gaming gadgets and also training of individuals who are transitioning into tech roles like web development and Programming
- I successfully delivered timely financial statements, controls testing and assurance engagements for more than 15 products in one year
- I assisted in visual merchandising of the store adding creative ideas to enhance shopping experience, which resulted in increase in revenue
- Worked with vendors to maintain accurate product information in the company's database.
- Monitored competitor activity to ensure competitive pricing and product selection.
JUNIOR ANALYST
Olum's Solar Inverters
01.2018 - 01.2020
- Company Overview: A company that produces/manufactures solar appliances such as; Solar inverters, Pumping machines, Solar fans, Generators and more..
- I provided the company with valuable insights into the performance of their assets
- I monitored and analyzed data from switchgears, meters to proactively identify potential issues and make sure preventive maintenance was scheduled
- I also communicated data from facility operations, and public data to reach conclusions and make recommendations
- Assisted in the marketing of solar appliances such as; Solar inverters, Pumping machines, Solar fans, Generators and more..
Education
B.Sc - PHYSICS
OLABISI ONABANJO UNIVERSITY
01.2018
Google Data Analytics -
Coursera
Oracle Cloud Management Foundation Associate -
Oracle
Exploratory Data Analysis with Python and Pandas -
Coursera
Microsoft Excel -
Coursera
Skills
- PYTHON
- SQL
- EXCEL
- DATA MODELLING
- CRITICAL THINKING
- GOAL ORIENTED
- STRESS TOLERANCE
- PERSUASION TECHNIQUES
- FINANCIAL MODELLING
- GOOGLE SHEETS
- GREAT COMMUNICATION SKILLS
- CREATIVE AND CLEAN VISUALIZATION SKILLS
Certification
- Oracle Cloud Data foundations associate (Oracle)
- Google Data analysis (Coursera)
- Exploratory Data analysis with Python (Cousera)
- Microsoft Excel (Coursera)
- Graphic Design
Interests
- Solving problems
- Negotiation
- Exercising
References
References available upon request.
Timeline
COLLECTION SPECIALIST
FAIRMONEY MICROFINANCE BANK
08.2024 - Current
STATISTICIAN
LAGOS STATE MINISTRY
01.2022 - 01.2024
COLLECTION SPECIALIST
CHA CHA FINTECH COMPANY
11.2020 - 01.2022
MERCHANDISING ANALYST
TECHNOCRAT COMM. INC
01.2020 - 09.2020
JUNIOR ANALYST
Olum's Solar Inverters
01.2018 - 01.2020
B.Sc - PHYSICS
OLABISI ONABANJO UNIVERSITY
Google Data Analytics -
Coursera
Oracle Cloud Management Foundation Associate -
Oracle
Exploratory Data Analysis with Python and Pandas -
Coursera
Microsoft Excel -
Coursera
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