Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic
michael sunday ocheido

michael sunday ocheido

Lagos,LA

Summary

Skilled Transport Driver Officer with a proven track record at the Association for Reproductive and Family Health, enhancing operational efficiency and customer satisfaction through expert route planning and exceptional customer relations. Recognized for meticulous inspections and problem-solving abilities, I significantly contributed to a safer, more efficient transport service.

Overview

6
6
years of professional experience
4
4
Languages

Work History

Transport Driver Officer

ASSOCIATION FOR REPRODUCTIVE AND FAMILY HEALTH
10.2021 - 09.2024
  • Operated with safety and skill to avoid accidents and delays.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Utilized GPS and other navigation systems to minimize delays with well-planned routes.
  • Improved on-time delivery rates by efficiently planning and scheduling transport routes.
  • Collaborated with dispatchers to ensure accurate and timely deliveries for clients.
  • Facilitated seamless cross-department communication, ensuring accurate and timely delivery updates.
  • Negotiated with maintenance providers to secure timely and cost-effective vehicle repairs.
  • Loaded and unloaded cargo with extreme care and focus on preventing damage or injury.
  • Completed accurate paperwork for shipments, ensuring proper documentation for customs clearance when needed.
  • Conducted thorough pre-trip and post-trip vehicle inspections to ensure safety and operational reliability.
  • Cultivated strong safety culture, leading by example and encouraging peers to adopt best practices.
  • Increased client loyalty through exceptional customer service during pick-ups, deliveries, and inquiries.
  • Assisted in resolving shipping discrepancies by coordinating with warehouse staff and logistics teams.
  • Resolved delivery discrepancies swiftly, ensuring customer needs were met without delay.
  • Maintained high customer satisfaction by working quickly and accurately.
  • Strengthened client relationships through consistent performance and proactive problem resolution.
  • Inspected vehicles before and after trips to verify safe and reliable operation.
  • Demonstrated superior transport service, providing accurate time estimates and courteous responses.
  • Delivered packages to residential and commercial areas, often navigating tight, narrow streets.
  • Fostered positive interactions with customers, building trust and encouraging repeat business.
  • Updated daily logs and customer paperwork with relevant details.
  • Improved operational efficiency by suggesting updates to vehicle maintenance procedures.
  • Reduced fuel consumption by optimizing route planning, leading to increased operational efficiency.
  • Contributed to development of driver training program, enhancing overall team performance.
  • Managed time efficiently during long hauls, prioritizing rest breaks to maintain alertness while driving safely within regulatory limits.
  • Trained new transport drivers, focusing on safe driving habits and company policies adherence.
  • Improved team morale and efficiency by sharing route knowledge and driving tips with new drivers.
  • Conducted regular vehicle inspections, ensuring proper maintenance and compliance with safety standards.
  • Complied with federal, state and local laws and regulations to reduce risks.
  • Achieved recognition for exceptional service, receiving numerous commendations from clients and management.
  • Trained new drivers in company policies and vehicle maintenance to support daily task completion.
  • Enhanced route scheduling, reducing overall delivery times and increasing customer satisfaction.
  • Maintained a clean driving record, adhering to all traffic laws and safety regulations.
  • Adapted quickly to unexpected changes in delivery schedules, minimizing impact on service quality.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.

Transport Officer

Association for Reproductive and Family Health
01.2019 - 12.2020
  • Implemented cost-saving measures by negotiating contracts with suppliers and vendors, securing competitive rates for services.
  • Developed training programs for new hires, fostering a skilled workforce capable of handling diverse transportation tasks.
  • Ensured timely deliveries for customer satisfaction with proper planning and resource allocation.
  • Collaborated with cross-functional teams to optimize logistics solutions, resulting in cost savings and improved service levels.
  • Maintained strict compliance with safety regulations and industry standards, minimizing accidents and incidents during transport operations.
  • Promoted a culture of continuous improvement among transport staff through regular feedback sessions and open dialogue forums.
  • Coordinated schedules and communicated changes to customers.
  • Worked with service providers to resolve issues and correct delays.
  • Identified appropriate travel routes in accordance with applicable traffic and bulk cargo transportation laws, regulations, protocols, and guidelines.
  • Developed criteria and application instructions for federal and state public transportation programs.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Fostered positive working relationships with regular customers.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Inspected load security and checked for damages.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Protected people and equipment from hazardous materials by using correct procedures.

Education

OND - Public Administration

Our Saviour Institute Science Agricultural Tech.
Enugu State, Nigeria
10.2009

Skills

Inspections

Software

Good in computer applications

Timeline

Transport Driver Officer

ASSOCIATION FOR REPRODUCTIVE AND FAMILY HEALTH
10.2021 - 09.2024

Transport Officer

Association for Reproductive and Family Health
01.2019 - 12.2020

OND - Public Administration

Our Saviour Institute Science Agricultural Tech.

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michael sunday ocheido