Summary
Overview
Work History
Education
Skills
Timeline
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Michael KEHINDE

Executive Assistant
Ikeja

Summary

A hardworking, diligent and reliable personality, who is passionate about given responsibilities especially giving high quality attention for good results. From my successful years of experience so far, I have learnt to effectively manage my time and prioritize my workload, therefore possessing the ability to work under pressure within a busy and fast pace environment.

Overview

7
7
years of professional experience
7
7
years of post-secondary education

Work History

Customer Service Representative

Pera-Beam LTD
Ikeja
04.2022 - Current
  • Provided primary customer support to internal and external customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Collected and analyzed customer information to prepare product or service reports.
  • Answered product and service questions, suggesting other offerings to attract potential customers.
  • Recommended products to customers, thoroughly explaining details.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Data Entry Operator

Freelancer
10.2019 - Current
  • Entered numerical data into databases with speed and accuracy using 10-key pad.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Corrected data entry errors to prevent duplication or data degradation.
  • Tracked and maintained records for department.
  • Compiled and verified accuracy and sorting information to prepare source data for computer entry.
  • Applied data entry knowledge skills to resolve indecipherable or garbled messages.
  • Sent completed entries for evaluation and final approval.
  • Searched, extracted and interpreted information to determine correct input procedure.
  • Organized, sorted and checked input data against original documents.
  • Completed data entry tasks with accuracy and efficiency.
  • Monitored database updates and verified for correctness.
  • Maintained files, records and chronologies of entry activities.
  • Evaluated source documents to locate needed information.
  • Reviewed completed work for compliance with regulations.

Digital Marketing Assistant

FOREVER-LIVING PRODUCT COMPANY
02.2020 - 01.2022
  • Tracked and reported on marketing campaign performance monthly to help with optimizing current and future plans.
  • Created and deployed social media content, engaged with target audiences and boosted reach with strategic ad placements.
  • Created and presented pitch materials, proposals and presentations.
  • Leveraged tracking data to segment target audiences, trigger campaigns and personalize content.
  • Created social media content with innovative brand messaging to support new product launches.
  • Optimized social media channels and web pages to improve SEO and usability.
  • Directed high-value marketing program with consistent adherence to deadlines and budget constraints.
  • Mentored and trained teams in KPI analysis and performance evaluation using Google AdWords and Google Analytics.
  • Created wide range of digital assets such as rich media online ads and micro websites.
  • Managed digital projects from initial concept through final implementation and live monitoring.

Project Manager

Private Employers
Abeokuta, Ogun state
09.2012 - 12.2014
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Updated operational methods and oversaw accounting procedures for improved efficiency.
  • Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
  • Escalated incidents to next level to remain compliant with company's standards and procedures.
  • Adhered to budget requirements with excellent planning and consistent expense monitoring.
  • Monitored and tracked project metrics and collected data to share with project members.
  • Mentored and guided staff to enhance performance and exceed customer expectations.
  • Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.
  • Documented project progress to fulfill project requirements and establish traceability.
  • Sourced, vetted and managed vendors needed to accomplish project goals.
  • Recruited and oversaw personnel to achieve performance and quality targets.

Education

BSc Agric - Horticulture Science

Federal University of Agriculture
Abeokuta; Ogun State
01.2015 - 10.2021

Skills

    Recordkeeping strengths

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Timeline

Customer Service Representative

Pera-Beam LTD
04.2022 - Current

Digital Marketing Assistant

FOREVER-LIVING PRODUCT COMPANY
02.2020 - 01.2022

Data Entry Operator

Freelancer
10.2019 - Current

BSc Agric - Horticulture Science

Federal University of Agriculture
01.2015 - 10.2021

Project Manager

Private Employers
09.2012 - 12.2014

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Michael KEHINDEExecutive Assistant