Michael Efemena Edemekong
ETI-OSA,Nigeria
Summary
A seasoned Facilities Manager with a decade of dedicated experience. For over a decade, I have consistently demonstrated a commitment to excellence, ensuring the optimal functionality and efficiency of spaces under my supervision. My journey in facilities management has equipped me with a comprehensive skill set that spans strategic planning, project management, vendor relations, and team leadership. I pride myself on fostering collaborative environments that prioritize the well-being of occupants while maximizing operational efficiency. Ability to develop and implement cost-effective solutions has resulted in streamlined processes and significant cost savings for the organizations I have served. I am confident in my ability to contribute to the continued success of any team or organization in need of an experienced and results-driven Facilities Manager. Experienced Facilities Manager with knack for optimizing operational efficiency and enhancing workplace safety. Spearheaded multiple cost-saving initiatives and streamlined maintenance processes, resulting in improved facility performance and staff satisfaction. Known for fostering strong vendor relationships and ensuring compliance with health and safety regulations. Offering strong candidate for managing facilities, knowledgeable about optimizing building operations and ensuring safety compliance. Skilled in problem-solving, communication, and team collaboration. Ready to use and develop skills in maintenance planning, vendor management, and budget control in facility management/asset reliability roles. Organized and proactive, bringing strong project management and problem-solving skills to table. Demonstrates proficiency in coordinating maintenance operations and managing vendor relationships. Ready to drive operational excellence and ensure seamless facility functionality in facility management/asset reliability roles. Organized individual with good initiative seeks opportunity in facilities management role. Adaptable problem-solving and analysis skills aid positive maintenance and repair activity. Learns quickly to develop skills required for inspections, reporting and safety development. Hardworking Facilities Manager experienced in tenant relations, maintenance oversight and providing technical expertise to building owners and occupants. Motivated leader with excellent relationship-building and decision-making abilities. Hardworking student with excellent planning and organisation skills. Demonstrates interpersonal and people engagement abilities for good customer relations. Autonomous and self-motivated to achieve tasks within target timeframes.
Overview
1
1
Certification
18
18
years of post-secondary education
2026
2026
years of professional experience
Work history
Facilities Maintenance Manager
NESTOIL GROUP
- 2025.03
- Ensure repairs and routine maintenance are carried out timely in line with maintenance schedule to guarantee a beautiful environment and good condition of all the facilities in the location.
- Ensure Budget Management, Cost and Operational efficiency in carrying out repairs and maintenance services.
- Diagnose and proffer cost effective solutions to challenging repairs work/task in the location.
- Makes and follow up on requests for spares needed for repairs/maintenance.
- Observe and maintain Regulatory compliance.
- Keep required records of items, equipment, tools and activities, repair and maintenance on the facilities and render regular reports on same.
- Inspect buildings’ structures to determine the need for repairs or renovations.
- Review utilities consumption and strive to minimize cost.
- Supports all facility-based staff and external contractors.
- Monitor facility usage, operations and equipment maintenance.
- Perform such other functions as assigned by the leadership.
Facilities Manager/Customer Service Manager
UPDC-FM
Lagos, Nigeria
2024.05 - 2025.03
- Building Maintenance and Operations: Oversee maintenance, repair, and functionality of building systems such as HVAC, plumbing, electrical, and elevators. Ensure compliance with safety regulations and standards. Conduct regular inspections to identify and address issues promptly.
- Vendor and Contractor Management: Liaise with vendors and service providers for outsourced maintenance and repairs. Negotiate contracts and monitor performance to ensure quality services.
- Space Planning and Utilization: Optimize use of space within facility. Coordinate moves, renovations, and workspace modifications.
- Budgeting and Financial Management: Develop and manage budgets for facility operations and maintenance. Monitor expenditures and ensure cost-effective practices.
- Energy and Sustainability Management: Implement energy-saving initiatives and sustainable practices. Monitor utility consumption and develop strategies to reduce costs.
- Health and Safety Compliance: Ensure adherence to workplace safety standards and building codes. Develop and maintain emergency response plans and procedures.
- Technology Integration: Utilize facility management software to streamline operations. Monitor and manage building automation systems.
- Reporting and Documentation: Maintain accurate records of maintenance schedules, incidents, and expenditures. Provide regular reports to management on facility operations.
- Client Relationship Management: Act as primary point of contact for clients and residents. Address client inquiries, concerns, and feedback promptly. Build and maintain strong client relationships to ensure satisfaction.
- Service Delivery Oversight: Monitor quality and timeliness of services provided by company. Coordinate with internal teams and vendors to resolve service issues.
- Complaint Resolution: Handle complaints and disputes efficiently and professionally. Investigate and resolve issues to client’s satisfaction.
- Communication and Updates: Provide clients with regular updates on facility management activities, such as maintenance schedules and upgrades. Ensure clear and transparent communication at all times.
- Performance Monitoring: Track and measure client satisfaction through surveys and feedback mechanisms. Implement improvements based on feedback to enhance client experience.
- Team Coordination: Work closely with facility managers and other departments to ensure seamless service delivery. Train staff on customer service best practices.
Facility Manager
Arcadia Grove Estate
Lagos, NI
2021.02 - 2024.05
- Developing and implementing strategic plans for overall maintenance and operation of business, aligning with property owner's goals and objectives.
- Raised uptime periods to 99%.
- Develop, manage, and optimize budget to ensure cost-effectiveness and efficient resource allocation.
- Conducting regular inspections of estates to identify maintenance needs, safety concerns, and opportunities for improvement.
- Managing relationships with tenants, addressing concerns, facilitating communication, and ensuring positive living or working environment within estates.
- Monitoring lease agreements, ensuring compliance with terms and conditions. Coordinate with legal teams as necessary.
- Implementing and oversee security measures, including access control, surveillance systems, and collaboration with security personnel.
- Monitoring and managing utility consumption, implementing efficiency measures to reduce operational costs.
- Ensure compliance with relevant regulations, building codes, and industry standards. Stay updated on changes in regulations affecting estates.
- Implement continuous improvement initiatives to enhance overall functionality, aesthetics, and value of estates.
- Providing effective leadership to management team, ensuring collaborative and high-performing work environment. Supervise and mentor team members as needed.
- Worked closely with suppliers to secure cost-effective services.
- Monitored energy usage, implemented initiatives to reduce consumption.
Head of Maintenance
Osborne Foreshore Estate II
Lagos, Nigeria
2015.12 - 2021.02
- Developed and implemented strategic plans for the maintenance department in alignment with Estate goals and objectives.
- Developed and managed the maintenance budget, ensuring cost-effectiveness and optimal resource allocation.
- Conducted regular inspections of facilities to identify maintenance needs and prioritize corrective actions.
- Designed and oversaw preventive maintenance programs to ensure longevity and optimal performance of equipment and facilities.
- Collaborated with external vendors and contractors, negotiated contracts, and oversaw quality of work performed by external service providers.
- Developed and implemented emergency response plans for maintenance-related incidents. Coordinated rapid and effective responses to critical situations.
- Maintained accurate and up-to-date records of maintenance activities, equipment manuals, and warranties.
- Implemented and maintained asset management system, ensuring accurate records of equipment, maintenance schedules, and replacement plans.
- Provide strong leadership to maintenance team, fostering positive and collaborative work environment. Effectively manage and mentor team members.
Chemistry Teacher
National Youth Service Corp
2014.04 - 2015.06
- Taught Chemistry to the Senior Secondary School Students.
Laboratory Technician
Delta Steel Company
Aladja, Delta
2010.11 - 2011.01
- I was an Optical Emission Spectroscopy Operator.
- Carried out Flashpoint analysis on crude oil samples.
- I carried out Water content analysis on grease samples.
Education
Bachelor’s degree - chemistry
Delta State University
Abraka 2009.10 - 2013.07
Diploma - Chemistry
Delta State University
Abraka 2007.10 - 2009.07
Senior Secondary School Certificate - undefined
Upper College
2000.01 - 2006.01
Central bank of Nigeria Primary School Testimonial - undefined
Satellite town, Lagos, Nigeria 1994.01 - 2000.01
Skills
- Microsoft Office Suite (Word, Excel, Outlook and Power Point) Software for drafting, report-writing and oral presentation and instanta, CMMS
- Facility upgrades
- Regulatory understanding
- Electrical systems knowledge
- Security system operation
- HVAC systems knowledge
- Waste disposal handling
- Technical maintenance knowledge
- Automated building systems
Certification
- IFMA NIGERIA - MEMBER
- Alison 2024 – Facilities Management
- Alison 2024 -Fundamentals of Operations
- Alison 2025 – Diploma in Mastering Facilities Management in Australia
- Alison 2025 – Iso 45001: 2018/Amendment System
- Alison – Diploma in Project Management
- Alison – Fundamentals of Operation Management
- Software Engineer Certification | Computer Warehouse Group -VB.NET overview | ETF POS overview | Introduction to Unix | Finacle Core Overview, Architecture and SSO | Master Data | IBM WAS | Oracle SQL overview | Finacle Core Familiarization | General overview CRM | finacle Treasury overview | Finacle E-Banking overview | Finacle Connect24 overview | Intro-FinEdge (Locally Developed Micro-Finance Banking Application).
REFERENCES
References are available on requests.
Volunteer Experience
National Drug Law Enforcement Agency, Adjutant, Abraka, Delta State, 2008-01, 2011-12, Supervised all meetings thoroughly inside and outside of the organization., Handled confidential information in line with the organization's data security protocols., Provided administrative support including typing, filing, documentation and scanning to all parts of the organization., I was a signatory to the accounts of the organization which I handled discreetly.
Affiliations
Chemical Society of Nigeria – Member
Timeline
Facilities Manager/Customer Service Manager
UPDC-FM
2024.05 - 2025.03
Facility Manager
Arcadia Grove Estate
2021.02 - 2024.05
Head of Maintenance
Osborne Foreshore Estate II
2015.12 - 2021.02
Chemistry Teacher
National Youth Service Corp
2014.04 - 2015.06
Laboratory Technician
Delta Steel Company
2010.11 - 2011.01
Bachelor’s degree - chemistry
Delta State University
2009.10 - 2013.07
Diploma - Chemistry
Delta State University
2007.10 - 2009.07
Senior Secondary School Certificate - undefined
Upper College
2000.01 - 2006.01
Central bank of Nigeria Primary School Testimonial - undefined
1994.01 - 2000.01
Facilities Maintenance Manager
NESTOIL GROUP
- 2025.03