Summary
Overview
Work history
Education
Skills
Timeline
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Micah Etim

TAUNTON,Somerset

Summary

Dedicated administrator highly effective in undertaking administrative and programme management tasks. Manages complex data with excellent organisation. Motivated to achieve outstanding success through prompt communication and helpful approach. Offering strong interpersonal and communication skills with compassionate approach to supporting individuals. Knowledgeable about active listening, problem-solving, and providing emotional support. Ready to use and develop empathy, patience, and teamwork in delivering quality services.

Overview

7
7
years of professional experience
4
4
years of post-secondary education

Work history

Support worker

Cygnet Health Care
Taunton, Somerset
06.2022 - Current
  • Maintained detailed records of patient behaviour changes for healthcare team reference.
  • Completed housekeeping tasks resulting in clean, safe home environment.
  • Promoted physical activity through assistance with exercises improving overall health condition of client.
  • Administered medication according to schedule, promoting optimal health outcomes.
  • Used excellent communication and interpersonal skills to engage and interact with individuals in need.
  • Delivered high-quality care to individuals with varying needs, tailoring support to meet personalised care plans.
  • Monitored client progress and adapted support programmes to meet changing needs.
  • Assessed clients and documented information for records and analysis.
  • Identified key client needs to develop targeted support programmes.

Administrative medical record officer

Heartland Alliance Nigeria
Akwa Ibom State, Nigeria
02.2019 - 05.2022
  • Resolved discrepancies in records promptly; ensured accuracy at all times.
  • Liaised with department heads to understand specific record needs, ensuring tailored service provision.
  • Utilised electronic databases for easy storage and quick retrieval of records.
  • Managed record disposal in line with legal requirements for compliance assurance.
  • Prepared reports on record status and availability as needed by management, providing transparency in operations.
  • Developed a new indexing system, improving internal workflow.
  • Updated database regularly to keep records current.
  • Collaborated closely with IT Department to integrate modern digital solutions into traditional archiving methods, improving overall efficiency.
  • Led training sessions to improve team understanding of record management protocols.
  • Maintained archive integrity for smoother retrieval process.
  • Safeguarded manuscripts and audiovisual materials with archival techniques.
  • Implemented protections systems for records and historically valuable documents.
  • Researched origin, distribution and use of cultural materials.

Education

Bsc geography and regional planning - Geography

Abrose Alli university
Nigeria
10.2011 - 10.2015

Some College (No Degree) - Data Analytics

Google
2025

Skills

  • Microsoft office suite proficiency
  • Data analytics
  • Database management
  • Reporting and documentation
  • Written and verbal communication
  • Records management
  • Empathy for clients
  • Basic nursing care
  • Care planning

Timeline

Support worker

Cygnet Health Care
06.2022 - Current

Administrative medical record officer

Heartland Alliance Nigeria
02.2019 - 05.2022

Bsc geography and regional planning - Geography

Abrose Alli university
10.2011 - 10.2015

Some College (No Degree) - Data Analytics

Google

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Micah Etim