MFON UDUAK
Lagos,Nigeria
Summary
Driven and resourceful administrative professional with 2+ years of experience skilled at offering high-level administrative support to top-tier executives. A dependable and quick-learning team player with superb people skills, communication skills, organizational skills, decision-making skills, and public relations experience.
Demonstrable skills in prioritizing tasks, travel management, expense tracking, schedule coordination, and managing high-volume workloads in rapidly changing environments that require stellar multi-tasking abilities in workflow optimization.
Overview
3
3
years of professional experience
Work History
Virtual Executive Assistant
Startup HR Africa
Remote
01.2022 - Current
- Organized and coordinated conferences and monthly meetings.
- Created expense reports, budgets, and filing systems for the management team.
- Developed and maintained automated alert systems for important deadlines.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Worked with senior management to initiate new projects and assist in various processes.
- Managed over 30 emails per week which includes incoming and outgoing correspondence.
- Managed over 50 calls per week for all executives working with the company
- Handle logistics, agendas, and travel arrangements for meetings and event planning for CEO/Co-Founder.
Executive/Personal Assistant
Genesis Cinemas
Lagos
02.2021 - 03.2022
- Assessed and analyzed over 5 departmental budgets to find ways to minimize expenses and optimize profits.
- Conducted at least 8 regular meetings with the team to discuss issues, concerns, and updates.
- Screened over 20 calls and emails weekly and responded accordingly to support executive correspondence.
- Documented and distributed meeting notes to identify, analyze and improve workflows.
- Maintained and organized all shared drives, documents, and spreadsheets in Google Workspace.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Provided multifaceted services to professionals by managing mail, scheduling appointments, and other administrative tasks.
- Communicated with internal departments, vendors, and contractors to discuss schedules, project requirements, and upcoming appointments.
- Used discretion when handling confidential information.
- Coordinated international and domestic travel logistics including flight itineraries, hotel reservations, and car services.
- Experienced with productivity tools such as Slack, Zoom, Google Workspace, Calendly, and Microsoft Suite.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
Administrative Intern
Swift Medispark
Remote
04.2020 - 05.2021
- Produced letters and memoranda to inform stakeholders of business decisions.
- Set up over 10 meetings and conference calls weekly using Zoom and Google Meet.
- Maintained over 10 status reports for client projects monthly.
- Liaised between over 15 clients and 10 vendors to maintain effective lines of communication.
- Managed paper and electronic filing systems by routing various documents, taking messages, and managing incoming and outgoing mail and phone calls to promote timely responses to client inquiries.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Supported company leaders by managing budgets, scheduling appointments, and organizing itineraries.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources and promote compliance.
- Interacted with vendors to purchase, set up, and maintain equipment and services.
- Recorded new hires, transfers, terminations, changes in job classifications, and merit increases to main human resources files.
- Managed filing system, entered client's data, and completed other clerical tasks.
- Performed research to collect and record industry data.
- Assisted coworkers and staff members with special tasks on daily basis.
- Transcribed and organized information to assist in preparing speeches and presentations.
Education
Bachelor of Science - Psychology
Obafemi Awolowo University
Ile-Ife, Osun, Nigeria02.2020
Associate of Science - Local Government Studies
Obafemi Awolowo University
Ile-Ife, Osun, Nigeria04.2014
Skills
- Ability to learn additional/new skills quickly and adapt easily
- Filing and data archiving
- Multi-line phone proficiency and mail handling
- Proficient in Microsoft Office Suite, Google Suites, Slack, etc
- Expense reporting and budgeting
- Employee training and development
- Report writing
- Schedule Planning and Management
- Excellent Interpersonal and communication skills
- Administrative support
- Travel Coordination
Timeline
Virtual Executive Assistant
Startup HR Africa
01.2022 - Current
Executive/Personal Assistant
Genesis Cinemas
02.2021 - 03.2022
Administrative Intern
Swift Medispark
04.2020 - 05.2021
Bachelor of Science - Psychology
Obafemi Awolowo University
Associate of Science - Local Government Studies
Obafemi Awolowo University
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