Mercy Okolie
Virtual Assistant
Port Harcourt, Rivers State
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
4
4
years of professional experience
1
1
Language
Work History
Intern
Inspace Academy
07.2025 - 12.2025
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Analyzed problems and worked with teams to develop solutions.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
Administrative Assistant
Mannas Bakery
02.2022 - 11.2025
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Managed filing system, entered data and completed other clerical tasks.
Education
Bachelor of Science - Sociology
University Of Port Harcourt
Port Harcourt, Rivers State, Nigeria 05.2001 -
Skills
Email management
Customer service
Fast learner
Teamwork and collaboration
Attention to detail
Timeline
Intern
Inspace Academy
07.2025 - 12.2025
Administrative Assistant
Mannas Bakery
02.2022 - 11.2025
Bachelor of Science - Sociology
University Of Port Harcourt
05.2001 -