Mercy Mathew

Leadroitt Realty Limited is a duly registered, young but very dynamic and inspiring real estate company based in Lagos, Nigeria

• Optimized sales methods to best engage, acquire and retain customers.
• Organized special sales at specific times to drive customer engagement and move high volumes of products.
• Conducted regular market assessments to stay current on trends and maintain readiness for changes.
• Used multi-source data to determine sales and delivery terms for products and services.
• Managed team of 12 staff, driving performance with motivational strategies to exceed sales targets.
• Preside over negotiations and advise clients on suitable courses of action

Ministry of Agriculture, Natural Resources & Rural Development undertakes formulation of polices that can transform farming activities in the state from subsistent level to mechanized commercial level.

• Reviewed and processed incoming and outgoing correspondence, materials, regulations and directive
• Proofread, formatted and corrected correspondence for office staff.
• Checked stationery supplies and ordered low-stock items quickly to meet demand.
• Operated multi-line phone systems, handling high volume of calls daily.
• Processed inbound communications, forwarding to relevant departments for resolution.
• Greeted customers promptly and professionally, providing friendly, knowledgeable assistance.

Lubcon is an ISO-certified Oil and Gas Company headquartered in Ilorin, Nigeria. Primarily involved in the manufacturing, lifting, distribution and sales of petroleum and allied products.

• Worked with HR to maintain accurate and confidential employee records, enforcing compliance with regulatory standards.
• Readied materials ahead of publication to meet project brief.
• Managed database to maintain updated records and accuracy.
• Utilised Microsoft Excel to manage spreadsheets and deliver specialised reports on company metrics.
• Answered high-volume daily telephone and email enquiries, minimising correspondence backlogs.
• Managed schedules for C-level executives, coordinating daily meetings and travel arrangements.

• Enhanced productivity by coordinating itineraries and scheduling appointments.
• Executed on-time, under-budget projects by solving complex issues for senior leadership.
• Supported executive leadership and office staff by managing operational workflow.
• Solved administrative and customer service issues with knowledgeable assistance and friendly support.
• Kept reception area clean and organised to uphold professional office reputation.
• Promoted welcoming environment while managing receptionist area and fielding requests for information.