Mercy Jonathan - Statistics and information management /Master Hairstylist - Self employee

Summary

Experienced in handling high-volume customer needs, quickly assessing each customer and offering on-trend recommendations. Skilled at cutting hair and recommending optimal products to drive revenue. Diligent about keeping records accurate and schedules organized.

Overview

8

years of professional experience

2021

years of post-secondary education

1

Certification

Work History

Statistics and information management /Master Hairstylist

Self employee

Gombe , Nigeria

01.2018 - Current

Consulted with clients to determine desired hairstyle and preferences.
Executed precision braids and hair styling with advanced cutting techniques and tools.
Applied coloring treatments while ensuring hair health and integrity.
Educated clients on hair care products and maintenance practices for optimal results.
Collaborated with suppliers to source high-quality hair products and tools.
Developed personalized styling recommendations based on client lifestyle and face shape.
Maintained a clean and organized work environment to enhance client experience.
Maintained knowledge of current trends in hair design through magazines, educational seminars and workshops.
Implemented safety protocols while using chemicals during treatments or performing chemical services such as perms or relaxers.
Identified potential problems related to scalp health or damage from over-processing prior to performing any treatment services.
Assisted with training new stylists on proper techniques for shampooing, cutting and styling hair.
Ensured that all work areas were kept clean and sanitized throughout the day.
Maintained accurate records of client visits, product sales and other activities in the salon.
Greeted customers upon arrival at the salon and provided them with a positive experience.
Utilized various tools including scissors, combs, curling irons and blow dryers to style hair.
Created custom styles for special occasions such as weddings and proms.
Ensured all supplies were stocked properly in order to provide efficient customer service.
Demonstrated excellent customer service skills by providing friendly advice and recommendations on hairstyles.
Provided consultation services to clients about their desired hairstyle, hair care and styling products.
Performed scalp treatments utilizing specialized equipment when necessary.
Applied water or setting, straightening or waving solutions to hair.

Industrial attachment in university of Abuja teach

MD Abuja teaching hospital GwaGwalada

Abuja, Nigeria

06.2023 - 08.2023

Completed day-to-day duties accurately and efficiently.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

Government Secondary School Nukkai

Taraba State Jalingo, Nigeria

Skills

Hair coloring
Hair cutting
Braiding techniques
Client consultation
Customer relationship management
Trend analysis
Product sourcing
Team collaboration
Customer satisfaction
Problem solving
Effective communication
Time management
Cleanliness standards
Employee training
Bridal styling
Custom wig design
Sanitation practices
Chemical relaxers
Perm techniques
Hair extension application

Keratin treatments
Textured hair specialist
Scalp treatments
Hair loss solutions
Hair and scalp treatments
Strong communication skills
Bridal hair specialist
Skilled in braiding
Customized hair consultations
Team leadership qualities
Professionalism
Product sales
Service marketing
Multitasking
Staff supervision
Active listening
Customer consultation
Attention to detail
Interpersonal skills
Cross-selling services

Languages

English

First Language

English

Beginner (A1)

A1

Certification

National Deploma

Accomplishments

Best hairstyles of the years.

Affiliations

Good listener good communication skills

Hairstyling products

References

References available upon request.

Timeline