Melvin Chukwukelunze
Enugu
Summary
Dynamic individual with expertise in software development, market analysis, and strategic planning. Proven track record in enhancing product offerings and driving customer satisfaction through effective relationship management.
Overview
3
3
years of professional experience
Work History
CEO
SpitchLabs
Enugu
03.2025 - Current
- Developed strategic partnerships to enhance product offerings and market reach.
- Oversaw company operations to ensure alignment with organizational goals and vision.
- Analyzed market trends to inform decision-making and guide business strategy.
- Overseen the daily operations of the organization and ensured compliance with applicable laws and regulations.
- Conducted market research to identify customer needs and trends in the industry.
- Managed product lifecycle, ensuring timely updates and enhancements.
- Worked with engineers to improve user experience and confirm builds meet user specifications.
Remote Sales Rep
Orthodox Gadgets
Remote
03.2023 - 12.2025
- Engaged customers to understand their needs and recommend suitable products.
- Processed customer transactions accurately and efficiently at point of sale.
- Resolved customer inquiries and issues to maintain satisfaction and loyalty.
- Developed key customer relationships to increase sales.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Generated new sales leads through cold calling and networking activities.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Education
Bachelor of Technology - Software Engineering
Federal University of Technology Owerri
Imo, NigeriaSkills
- Software development
- Customer relationship management
- Market analysis
- Strategic planning
- Problem solving
- Mobile application development
Accomplishments
AWS Certified Machine Learning Engineer
Affiliations
IEEE PES Chair Futo-SB
Timeline
CEO
SpitchLabs
03.2025 - Current
Remote Sales Rep
Orthodox Gadgets
03.2023 - 12.2025
Bachelor of Technology - Software Engineering
Federal University of Technology Owerri