Summary
Overview
Work History
Education
Skills
Timeline
Generic
Medinat Bolaji  OSENI

Medinat Bolaji OSENI

Banker
21, Olakunle Street Papa Ajao Mushin, Lagos Nigeria ,Lagos

Summary

To excel in my chosen career technically and professionally with a personal desire of attaining the best in any area I am opportune to serve. Conduct/ensure branch training/meetings session in line with policy and regulatory requirements To strive for excellence and contribute the best of my ability and quote, so as to improve organizational objectives and achieve managerial goals and target Ensure effective /efficient implementation of bank wide policies with respect to branch operations. Maintain strong control awareness in branch activities and ensure adequate departmental controls are in place both in marketing and operations Ensure zero regulatory infraction Portfolio Excellent supervisory and leadership skills resulting into total turnaround of business line into profit line while managing operational risk issues as it arises. Good communication /Selling skills . Effective thinker and team player Effective Negotiation skills Ability to work with minimal supervision Ability to use computer applications - Word, Excel, Powerpoint Enthusiastic candidate with extensive experience in customer service and cash handling at banks or money lending institutes. Strong knowledge of offered banking services and products. Reliable and honest professional dedicated to meeting scorecard goals by processing high volumes of error-free transactions. Energetic Job Title with top-notch relationship-building, sales and money-handling abilities. Multitasks smoothly to handle customer and bank staff needs. Reliable in maintaining accurate drawer and preventing fraudulent transactions. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

14
14
years of professional experience
26
26
years of post-secondary education

Work History

Retail Banking

OCEANIC BANK PLC/ ECOBANK NIG
Lagos , Lagos
11.2005 - 05.2019
  • Complied with regulatory, legal and ethical requirements to protect bank assets.
  • Identified and reported suspicious patterns of activity to reduce money laundering.
  • Probed to understand customer banking and credit card needs to integrate marketing promotions and programs into conversations and offer strategic advice.
  • Kept current with financial services marketplace and legal and regulatory environment to uphold highest ethical requirements of industry.
  • Identified, marketed and recommended bank products and services to achieve individual sales.
  • Followed through on risk and compliance processes and policies to safeguard customer assets, maintain privacy and act in best interest.
  • Reached out, generated appointments and built new relationships to grow business.
  • Welcomed customers warmly to meet banking service and transactional needs with seamless execution.
  • Handled various accounting transactions.
  • Offered clients advice and guidance on digital and self-serve options to make banking easy, simple and fast.
  • Monitored and verified suspicious activity on customer accounts.
  • Performed account maintenance by closing out accounts and changing customer addresses.
  • Trained new hires on customer service policies and procedures.
  • Counted, verified and handled bank deposits and armored car transactions.
  • Arranged monies received in cash boxes and coin dispensers according to denomination.
  • Calculated fees due, interest and change for customer transactions.
  • Assisted customers with banking needs and inquiries.
  • Referred customers to other banking departments for specialized services.
  • Executed wire transfers, stop payments and account transfers.
  • Generated monthly reports on customer activity and customer feedback.
  • Received loan and utility payments, sending funds to correct destinations.
  • Cross-sold credit cards, loans and other bank products.
  • Maintained friendly and professional customer interactions.
  • Wrote and distributed customer correspondence.
  • Processed applications for new accounts.
  • Processed wide variety of retail banking transactions for personal and commercial customers.
  • Received mortgage, loan or public utility bill payments, verifying payment dates and amounts due.
  • Established rapport with new clients to increase satisfaction and loyalty.
  • Educated customers on online banking and mobile banking applications.
  • Engaged customers in needs-based conversations to identify opportunities and address banking plans and credit card needs.

Education

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State
02.2015 - 05.2017

Kosofe Local Govt
04.2001 -

Masters - Business Administation

Ladoke Akintola University
01.2013 - 04.2015

Economics

Lagos State University
01.2000 - 04.2005

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NYSC

West African School Certificate -

Lagos Anglican Girls Grammer School
Surulere, Lagos
01.1989 - 11.1995

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Ecobank
05.2017 - Current

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Ecobal Nigeria Ltd
01.2013 - 04.2014

Trinity Branch Apapa.Workshops / Seminars and Professional Qualifications Skill - undefined

Tincan Branch, Ecobank Nigeria Ltd
01.2012 - 05.2013

Skills

    Training and Development

Organization and Time Management

Good Telephone Etiquette

Dependable and Responsible

Attention to Detail

Interpersonal Communication

Teamwork and Collaboration

Self-Motivated

Multitasking Abilities

Written Communication

Active Listening

PPE Compliance

Planning and Coordination

Data Entry

Teambuilding

Cultural Awareness

Maintenance and Repair

Timeline

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Ecobank
05.2017 - Current

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State
02.2015 - 05.2017

Masters - Business Administation

Ladoke Akintola University
01.2013 - 04.2015

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Ecobal Nigeria Ltd
01.2013 - 04.2014

Trinity Branch Apapa.Workshops / Seminars and Professional Qualifications Skill - undefined

Tincan Branch, Ecobank Nigeria Ltd
01.2012 - 05.2013

Retail Banking

OCEANIC BANK PLC/ ECOBANK NIG
11.2005 - 05.2019

Kosofe Local Govt
04.2001 -

Economics

Lagos State University
01.2000 - 04.2005

West African School Certificate -

Lagos Anglican Girls Grammer School
01.1989 - 11.1995

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NYSC
Medinat Bolaji OSENIBanker